Employment OS for your Business

Client Engagement Consultant (Home Care Sales)

Essendon, Victoria 3040, Australia • Full-time
AI Job Summary
  • Proven track record in sales/customer service/community care; warm, genuine manner with older Australians and families.
  • Experience responding to enquiries and signing up clients; ensure onboarding is smooth and reassuring.
  • Strong organisation; maintain accurate records and hit monthly client targets.

Role Type

Permanent • Full-time • Mid-level

Pay Rate

$80,000 AUD – $90,000 AUD (Annum)

Description

Client Engagement Consultant (Home Care Sales)

People First Healthcare | Melbourne | Full time Base $80,000 to $90,000 + super | OTE $120,000+ | Top Performers $150,000+ | Uncapped commission

About us

People First Healthcare is one of Australia’s fastest growing aged care and healthcare groups. We help older Australians live well at home through home care packages, Support at Home and self managed care, backed by our own allied health, diagnostic imaging and home modification services.

We are people first by name and by nature, for our clients and for our team.

About the role

This is a genuine sales role for someone who loves connecting with people and helping families make one of the most important decisions of their lives: how to care for someone they love at home. You will be the first point of contact for new clients and their families, guiding them through their home care options, answering their questions with warmth and clarity, and helping them get set up quickly so care can start. It is meaningful work with real earning potential attached.

What you will be doing

  • Responding to enquiries from prospective clients and their families, by phone and in person
  • Explaining home care options clearly and helping people choose what is right for them
  • Signing up new clients and making the onboarding experience smooth and reassuring
  • Building relationships with referrers such as hospitals, GPs and community groups
  • Keeping accurate records and hitting your monthly client targets

What you will bring

  • A warm, confident and genuine manner with people, especially older Australians and their families
  • A track record in sales, customer service, community care or a related field
  • Self motivation and the drive to hit and beat targets
  • Strong organisation and follow through, so no lead goes cold
  • A current driver’s license and the right to work in Australia
  • Empathy and patience. This is care, not just a numbers game

What is on offer

We reward performance properly and we do not cap it.

  • Base salary of $80,000 to $90,000 plus superannuation, depending on experience
  • Commission of $100 for every new client you sign above 25 per month, uncapped
  • Realistic on-target earnings of $120,000+, with our top performers earning $150,000 and beyond
  • The first 25 clients a month are covered by your base, so your commission is genuine upside on top of a secure salary

To put that in perspective: a solid month of around 45 to 50 new clients puts you comfortably over $120,000, and strong months push well past that. There is no ceiling on what you can earn.

Why join People First Healthcare

  • A high growth business where good people move up fast
  • Genuinely meaningful work helping older Australians stay independent at home
  • A supportive, close team that celebrates wins
  • Uncapped earnings with a secure base underneath you
  • The backing of a vertically integrated group with real scale

How to apply

If you are ready to do work that matters and be paid well for doing it well, we would love to hear from you.

Apply now with your CV and a short note on why this role suits you, or reach out to

People First Healthcare is an equal opportunity employer. We welcome applicants from all backgrounds. Successful applicants will be required to complete relevant background and police checks.