About us:
Pay.com.au is one of Australia’s fastest‑growing technology scale-ups, trusted by businesses. As we continue to scale in Australia and launch into the US under PayRewards.com, our mission is to simplify and supercharge the way they pay everyday expenses. Since 2019, we’ve been transforming business payments by enabling companies—from sole traders to large enterprises.
Our unified platform lets users link their bank accounts and any major credit card, improving cash flow while unlocking powerful rewards on every transaction.
Recognised as a rapidly scaling Australian success story—with coverage in outlets like the Australian Financial Review noting our growth with a $600++ million valuation we’re reshaping how businesses think about payments, loyalty and financial efficiency.
At Pay.com.au, you’ll join a fast-growing team shaping the future of B2B payments. Our Melbourne office is a hub of creativity, collaboration, and seriously great coffee—an environment where ideas move quickly and impact is felt every day. If you want to be part of a company with momentum, this is the place to be.
Why join us?
- Be part of an exciting Tech Scale-up, with teams across Australia and the USA.
- Enjoy flexible working arrangements and a great work-life balance.
- Awarded 2025 People’s Choice Award winner at the Finder Innovation Awards, Finalist for FinTech Organisation of the Year at the 2025 FinTech Australia Finnies, Number 1 on the Smart50 list 2024, Top 3 Deloitte Tech Fast 50 & Victoria State Champion!
- Grow your career in a culture that values creativity, innovation, and collaboration with access to learning budgets to accelerate your career.
- Our new Pay HQ in Windsor brings together great coffee, collaborative spaces, and the kind of energy that makes doing your best work easy.
Sales Operations Manager
RevOps is the engine behind our growth and the crew making everything work behind the scenes. They connect sales, marketing, and customer success, smooth out the clunky bits, and turn scattered data into clear next steps. Less silos, more flow.
As the Sales Operations Manager you’ll run the sales operating engine end-to-end—partnering with our Salesforce Platform team and Revenue Enablement to lift visibility, efficiency, and performance.
Responsibilities
- Own pipeline hygiene and data quality across the sales function (stages, close dates, next steps)
- Run weekly/monthly performance rhythms and surface actionable insights to sales leadership
- Drive forecast accuracy through structured forecast calls and deal-level inspection (commit/upside discipline)
- Own sales reporting and dashboards (Salesforce) and partner on commercial reporting (Tableau) used by leaders and Finance
- Own sales process documentation and continuously improve ways of working across the lifecycle (lead → close → expansion)
- Translate sales needs into clear requirements and raise well-shaped Jira tickets to the Salesforce Platform team
- Operate and optimise the sales tooling stack (e.g., Oliv, Aircall, Clay, Smartlead) and partner cross-functionally with Enablement, Marketing and Finance
About You
- 4+ years’ experience in Sales Operations in a B2B environment (payments/fintech/SaaS nice to have)
- Strong Salesforce reporting/dashboard skills and confidence gathering requirements for delivery teams
- Comfortable working through ticketed change (e.g., Jira) and keeping stakeholders aligned
- Commercial analytics capability (Tableau preferred) and a bias to action
- Experience operating sales tools such as CI/telephony/outbound platforms (e.g., Oliv/Gong, Aircall, Clay, Smartlead)
We know not everyone will meet every requirement, and that’s okay. If you’re excited about the role and believe you can make an impact, we’re keen to hear from you.
A few more things…
Successful candidates joining the team will need to complete a National Police Record Check & Work-Rights check
Candidates who require adjustments at any stage of the recruitment process are encouraged to let us know. We’re happy to support you.
We’re committed to an inclusive and diverse recruitment process where everyone feels respected and supported. We welcome applicants from all backgrounds, identities and abilities and ensure fair, equitable consideration at every stage.
