Executive Housekeeping Manager – Expression of Interest

The Executive Housekeeping Manager is a pivotal role within our hospitality establishment in Cairns, Queensland, responsible for overseeing the cleanliness and maintenance of guest rooms and public areas. This position ensures that our high standards of service and hygiene are consistently met, contributing to an exceptional guest experience. The ideal candidate will possess strong leadership skills and a keen eye for detail, ensuring that our housekeeping team operates efficiently and effectively.

– Lead and manage the housekeeping team, ensuring all staff receive comprehensive training and are motivated to deliver high standards of cleanliness and service.

• Manage and lead the housekeeping team, ensuring all staff are trained and motivated to deliver high standards of cleanliness and service.
• Develop and implement housekeeping policies and procedures to enhance operational efficiency.
• Conduct regular inspections of guest rooms and public areas to ensure compliance with cleanliness and safety standards.
• Manage inventory and ordering of cleaning supplies and equipment, ensuring cost-effectiveness and sustainability.
• Collaborate with other departments to ensure seamless service delivery and guest satisfaction.
• Handle guest complaints and feedback regarding housekeeping services promptly and professionally.
• Prepare and manage the housekeeping budget, ensuring financial targets are met.
• Maintain records of housekeeping activities, including staff schedules, inventory, and maintenance requests.

– Proven experience in a housekeeping management role within the hospitality industry, with a minimum of 3 years in a senior capacity.

• Proven experience in a housekeeping management role within the hospitality industry.
• Strong leadership and team management skills.
• Excellent organisational and time management abilities.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Strong attention to detail and a commitment to maintaining high standards.
• Effective communication skills, both verbal and written.
• Knowledge of cleaning products, techniques, and health and safety regulations.
• Relevant qualifications in hospitality management or a related field are preferred.