About OzHarvest:
OzHarvest is a leading food rescue organisation on a mission to ‘Nourish our Country’ by stopping good food from going to waste and delivering it to charities that help feed people in need. Through our education programs and our advocacy work, we hope to inspire others to change behaviour and help reach the national target of halving food waste by 2030.
About the Role:
To keep our wheels turning and stop good food from going to waste, we need the help of the community, corporates, funders, and friends of our cause. The VIC Engagement Coordinator is key in supporting opportunities that can help us deliver our mission and Nourish our Country. Reporting to the Engagement Manager, the Engagement Coordinator will help to acquire, establish, and
nurture connections with new and existing external corporates and act as the key point of contact for the corporate stakeholders. The role also entails facilitating the Cooking For A Cause (CFAC) and Catering program and organising corporate engagement for OzHarvest.
This is an in-person role to ensure personalise contact with our corporate participants, and presence for support of our kitchen operations team. This is a part-time and fixed-term contract for 12 months.
Your Key Responsibilities:
Be a positive and effective team member and bring the OzHarvest values to life:
- Demonstrate each of our values (Connected by a Cause, Nourish & Grow, Boldly Courageous, and With Gratitude) in every one of your actions and decisions
- Contribute to the successes of your team by supporting your teammates to be the best they can be
- Communicate honestly and openly at all times
Engagement Coordinator:
- Provide support to the Engagement Manager – VIC to deliver corporate engagement activities across VIC.
- Provide input based on experience and relationships on the overall VIC corporate engagement strategy.
- Meet, greet, welcome, and build deeper relationships with corporates when they engage with OzHarvest activations.
- Educate customers about our program offerings and cross-sell program opportunities.
- Develop and administer the Cooking for A Cause program.
- Liaise with corporate partners to negotiate dates and facilitate the booking process.
- Identify new opportunities through networking, generating new leads, cold calling, and prospecting as directed by the Engagement Manager – VIC, ensuring the accuracy of data use and entry into CRM (Salesforce).
- Liaise with and support the Engagement Manager – VIC to create opportunities that will ensure effective, deep, and multi-level engagement with corporate supporters, including participation in events, corporate volunteering, regular giving, and pro bono support activities.
- Ensure that individual aspects of corporate engagement are effectively managed and integrated to deliver extraordinary engagement experiences for our corporates.
- Communicate the progress of monthly/quarterly initiatives and engagements to internal and external stakeholders.
- Meet potential corporates by growing, maintaining, and leveraging OzHarvest’s purpose.
- Successfully manage the sales process; qualify customer needs and budget, present appropriate solutions, negotiate, and close new business.
- Take the lead with internal teams to onboard and integrate new corporates.
- Administration of our Catering program and offerings.
Personal Specifications
Qualifications:
- Current driver’s licence
- Current and Valid Police Check
- Current and Valid Working with Children Check
- Safe Food Handling Certificate
- Manual Handling Certificate
Skills, Knowledge & Experience:
- Experience in customer service and relationship building role
- Excellent Prospecting, and Networking Skills
- Ability to react quickly to events and to prioritise in a fast-moving environment
- Understanding of Safe Food Practices
- Experience with stakeholder conflict resolution
- CRM Knowledge, KPI Reporting, Excel and Microsoft Office Proficient
- Experience in managing internal and external relationships with stakeholders
- Demonstrated problem-solving and planning skills, balanced with ability to make timely decisions to events and to prioritise in a fast-paced environment
- Attention to detail and accurate record keeping skills
Personal Abilities and Aptitudes:
- A strong commitment and enthusiasm toward the purpose and values of OzHarvest
- Energetic, positive and proactive
- Ability to manage multiple stakeholders and multiple tasks
- Strong communications skills and the ability to build and nurture relationships
- Strong customer service approach
- Ability to work effectively under pressure
- Well-developed time management and organisational skills
At OzHarvest, there are fabulous opportunities for each of us to work together to contribute to
deliver on our purpose to Nourish Our Country. These could include a range of reasonable additional
duties from time to time as required.
To apply:
Please complete the online application process and attach your CV along with a cover letter that includes a brief message explaining “Why you would like to work at OzHarvest and in this role?” (creativity encouraged!).
Please note that only applications with a cover letter addressing the question above will be shortlisted.
OzHarvest is proud to be an equal opportunity employer that supports diversity, inclusion and belonging. Please note: If you have a Language or Cultural special consideration, a disability or impairment or use assistive technology, please let us know in your Cover Letter when applying. You can ask a support person to help you through the application and interview process.
