Customer Experience Specialist – David Jones Adelaide

About Oroton

Established in 1938, Oroton is one of Australia’s most prestigious and iconic brands, synonymous with craftsmanship, accessible luxury, and a distinctly modern sense of style. Our purpose is to create beautiful, functional pieces for real life and share them with the world.

The Opportunity

We’re seeking a Customer Experience Specialist to join our David Jones Adelaide Concession.

In this role, you’ll deliver elevated, personalised service while building meaningful client relationships and supporting sales performance. Working within a premium concession environment, you’ll bring strong styling capability, attention to detail, and a passion for creating a seamless and engaging in-store experience.

Permanent part-time | 2 days per week

What You’ll Do

• Deliver personalised, elevated customer experiences through styling and service
• Build strong client relationships to drive repeat business and loyalty
• Support sales performance through upselling and cross-selling opportunities
• Maintain high standards of presentation and visual merchandising
• Assist with stock flow and day-to-day concession operations

What You Bring

• Retail experience with a strong customer focus and proven sales results
• Confident clienteling skills and a passion for styling
• Ability to work effectively in a premium concession environment
• Strong attention to detail and presentation standards
• A positive, polished approach and collaborative team mindset
• A positive attitude and a willingness to learn.

Why Oroton

• Competitive remuneration with team incentives
• Exclusive product discounts
• Structured training plan to master Oroton’s 5 P’s
• WHEREFIT perks – access to gyms, ICONIC Sport, Adore Beauty & HelloFresh
• 12 weeks paid parental leave (incl. super) for eligible employees
• Fun, supportive, collaborative team culture

APPLY NOW to be part of an iconic Australian brand. Bring your passion, elevate the experience, and grow with Oroton.

Applicants must have full Australian working rights.