Internal Sales Representative

About Us

At Optical Solutions Australia (OSA), we specialise in data, fibre, wireless, and security solutions. We’re a fast-paced, growing business with a strong team culture and we’re looking for someone who brings the right attitude and wants to build a career, not just do a job.

The Role

This is a full-time Internal Sales role where you’ll be the first point of contact for customers, supporting quotes, orders, and day-to-day enquiries. You’ll work closely with our sales and operations team to keep things moving and deliver a high level of service.

Key Responsibilities:

• Handle inbound calls and customer enquiries
• Prepare quotes and process sales orders
• Support external sales with lead allocation and follow-ups
• Assist walk-in customers and maintain a professional front counter
• General sales and office support as required

 What We’re Looking For:

We’re open to first hires with the right attitude, but you’ll stand out if you have:

• Experience in internal sales, trade counter, or customer service
• Exposure to electrical, data & communications, cabling, or similar industries
• Experience in a wholesale, supplier, or contractor environment
• Confidence with quoting, pricing, and order processing
• Strong attention to detail and ability to stay organised under pressure
• Good communication skills & comfortable dealing with contractors and customers
• A pro-active mindset, you follow things up and don’t let work sit
• Basic computer skills (CRM systems, Excel, email)

Why Join OSA

• Full training provided, we’ll get you up to speed
• Supportive, no-ego team environment
• Opportunity to grow into technical, external sales, or specialist roles
• Stable, long-term role in a growing industry

***Australian residents or permanent visa holders ONLY please.***