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Property Specialist – Remote

Melbourne, Victoria 3000, Australia • Full-time
AI Job Summary
  • Experience buying or selling property; share your story in your cover letter/resume.
  • Natural talker who listens well, asks great questions, and provides detailed recommendations.
  • Experience working from home; stable internet and suitable home environment are essential.

Role Type

Within Australia • Permanent • Full-time • Entry Level

Description

OpenAgent is one of Australia’s leading prop-tech companies, making it easier for Australians to buy, sell and own property.

We’re a high-performing, remote-first team that moves fast, solves meaningful problems, and delivers real impact for customers every day. If you’re ambitious, collaborative and love working with smart people, we’d love to hear from you.

We’re looking for a Property Specialist to join our growing team.

What’s the role like?

Working as a Property Specialist, you’ll be helping homeowners find the right real estate agent to help them sell their home. You’ll be taking the time to really get to know our customers and understand what they want. Using our technology and knowledge of the market, our Property Specialists provide expert recommendations and advice on selecting an agent and personal support through the sales process. 

OpenAgent works with great agents to get the best results for homeowners. Finding the top agents and building a real partnership with them is what makes the team so successful.

We serve the whole of Australia which makes the phone our channel of choice.  Our Property Specialists typically speak to 30-40 customers in a day using our integrated CRM and telephony system.  


Skills and Experience

  • Have you bought or sold property? Tell us about it! (Include your story in your cover letter or resume.)
  • Communication is key – you’re a natural talker and particularly good at listening and asking great questions to best understand our customers.
  • Attention to detail – making detailed recommendations to customers and thorough introductions to agents.
  • Being a customer hero – leaving nothing to chance and constantly searching for ways to improve the experience.
  • Problem solving  – Taking the time to learn about your customer with an outcome-focused solution.
  • Empathetic and open-minded to the difficult decision and process of selling property.
  • A passion for property with an appreciation for our customers’ largest asset.
  • Experience working from home – a stable internet connection and a suitable environment for working from home are essential.

Why Join OpenAgent?

  • Work from home – we are a remote-first company with team members spread across Australia
  • Compensation – we offer competitive salaries that are in line with the market.
  • Birthday leave – enjoy an extra day of paid leave to celebrate your birthday!
  • Paid Parental Leave
  • OA Days- team members are given a bonus 2 or 3 paid leave days a year (depending on tenure) to use towards whatever they’d like (following completion of a qualifying period)
  • Access to a Wellness & Employee Assistance Program (EAP).

About OpenAgent

At OpenAgent, we’re making it easier for Australians to buy, sell and own property.

Since 2013, we’ve helped millions of Australians make smarter property decisions through trusted advice, data-driven insights and innovative technology.

Every month, thousands of Australians use OpenAgent to navigate important property decisions, helping fulfil our mission to bring greater transparency, confidence and simplicity to the property journey.

We’re a team that combines ambition with humility, moves quickly, and isn’t afraid to challenge the status quo. We believe great work happens when talented people are trusted to do what they do best.

If you’re excited by meaningful work and the opportunity to help shape the future of property in Australia, we’d love to meet you.


Company Overview

Our vision is to make it easy for people to buy, own and sell residential real estate. Our end-game is creating solutions that bring together real estate services with financing into better and simpler purchasing journeys. We’re on a mission to bring back the joy to property transactions.