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Operations Administration Assistant

Administration • Cairns, Queensland 4870, Australia • Full-time
AI Job Summary
  • Experience in administration, operations support, or executive support roles.
  • Experience supporting a General Manager with calendar, travel, and meeting coordination.
  • Ability to obtain and maintain an Aviation Security Identification Card.

Role Type

On-site • Permanent • Full-time • Associate

Description

Join the team shaping the future of operations and commercial experiences across Cairns and Mackay Airports.

We connect people, places and experiences — and we’re looking for a highly organised and proactive Operations Administration Assistant to support our Operations, Commercial, and Ground Transport teams. This is an exciting opportunity to work at the heart of airport operations, supporting the General Manager Operations & Commercial and our teams, contributing to the day-to-day coordination of a dynamic, fast-paced environment.

ROLE HIGHLIGHTS:

This is a varied and hands-on role where no two days are the same.

Key responsibilities include:

  • Supporting the General Manager with calendar, travel, and meeting coordination
  • Coordinating meetings, preparing agendas, presentations, and reports
  • Providing administrative support across Operations, Commercial, and Ground Transport teams
  • Assisting with projects, operational initiatives, and stakeholder coordination
  • Managing documentation, tracking tasks, and maintaining systems (e.g. SharePoint)
  • Supporting financial processes including invoicing, expenses, and reporting
  • Coordinating internal and external events and ensuring follow-up actions are completed
  • Supporting community stakeholders’ groups

This role offers strong exposure across multiple business areas and the opportunity to build your career within a dynamic airport environment.

   

ATTRIBUTES WE VALUE:

  • Team player mindset with a commitment to supporting colleagues.
  • Commitment to delivering excellent customer and commercial outcomes.
  • Ability to embody the core values of Cairns Airport:

   

ABOUT YOU:

You are organised, reliable, and enjoy being the person who keeps things running smoothly behind the scenes.

We’re looking for someone who:

  • Has experience in administration, operations support, or executive support roles
  • Thrives in a fast-paced environment and can manage competing priorities
  • Has strong communication and stakeholder engagement skills
  • Demonstrates high attention to detail and accuracy
  • Is confident using Microsoft Office, SharePoint, and communication tools
  • Brings a proactive, solutions-focused mindset

Experience in aviation, operations, or commercial environments will be highly regarded.

ELIGIBIILITY:

 

  • Unrestricted rights to work in Australia.
  • Ability to obtain and maintain an Aviation Security Identification Card.

CAIRNS AIRPORT EMPLOYEE BENEFITS:

  • Competitive remuneration with annual salary increments
  • Access to 24/7 airport car parking for business and personal use
  • Salary packaging options available
  • Annual leave entitlement, personal leave and wellness days
  • Employee Assistance Program and Mental Health Initiatives
  • Professional development opportunities
  • Social atmosphere with special events hosted throughout the year
  • Free tickets for sponsored events and exclusive discounts at airport terminals

Cairns Airport is dedicated to building a diverse team that mirrors the community we serve. We value inclusivity and diversity and welcome people who support and model the behaviours we promote in our workforce. We actively encourage applications from First Nations people, candidates from culturally and linguistically diverse backgrounds, members of the LGBTQI+ community, and people with disabilities. If you have any support or access requirements, we encourage you to advise us at time of application to assist your participation in the recruitment process.

Company Overview

North Queensland Airports (NQA) is a dynamic player in the aviation industry. NQA currently owns and operates Cairns and Mackay Airports, which together welcome around five million passengers each year from domestic and international destinations. Our airports service a range of carriers from major international and domestic airlines right through to general aviation charter operators and support a range of aviation and non-aviation businesses. The NQA team offers a wealth of expertise in all aspects of airport development, construction, management and operations, commercial airport operations, aviation business development, property development and management, project management, human resources and business management. NQA believes dynamic airports mean thriving communities and we work with business, industry and the community in the region’s we operate in to help build strong regional economies.