North Queensland Airports: We are more than just Airports, we’re a community!
North Queensland Airports, proudly operating Cairns and Mackay Airports, fuels regional growth through seamless connectivity and meaningful community partnerships — driven by a culture of teamwork, innovation, and continuous improvement. Our people are at the heart of everything we do, creating memorable journeys for every traveller who passes through our airports.
Our Culture Code
At NQA, our Values are the foundation of our culture—our DNA. They act as a compass, shaping how we behave, collaborate, and make decisions. They guide us in building strong teams, creating a positive workplace, and delivering the NQA customer service and experience.
- Safety Every Day: We create a safe, secure, and healthy culture for our people and customers
- Do the Right Thing: We are accountable and do what is honest and ethical, demonstrating integrity, and worthy of the trust of others.
- Strengthen Community: Strengthen and invest in those around us, the teams we work in and the communities we operate in.
- Create Value: In collaboration with others, we create positive organisational, social, environmental and economic value.
- Care Always: Care, service, compassion and respect guide the way we operate at all levels and with all people.
- Think Ahead: Boldly approach the future through curiosity, adaptation and creativity.
Benefits
At NQA, we believe in supporting our employees both personally and professionally with a range of benefits that help them thrive, including:
Competitive Salaries
We believe in compensating our employees fairly for their hard work and dedication. Our salaries are competitive and reflective of industry standards.
Flexible Work Arrangements
Everyone has different needs and responsibilities outside of work. That’s why we offer flexible scheduling options and work from home arrangements for many of our positions.
Health and Wellness
We believe in taking care of our employees’ physical and mental health. That’s why we offer employee wellbeing and mental health support to help our team members stay healthy and happy.
Experience the Airport Advantage
Enjoy the unique experience of working at an airport with behind-the-scenes access to terminals, airside areas, and airport properties, while being part of a fun and social team culture with events throughout the year.
Free 24/7 Airport Parking
Complimentary airport parking is available to all NQA staff for both work and personal use.
Great Place To Work
We’re proud to be certified as a Great Place to Work for the second year in a row. Our people value trust, pride in their work, and strong team connections. Gratitude, teamwork, appreciation, and inspiring leadership continue to shape the positive culture we’re building together.
Our Purpose + Values
Our Purpose is clear: Sustainably grow our aviation-related business to support the growth of our community.
Our Values shape everything we do – from how we collaborate and innovate, to how we engage with our people, customers and partners.
Hear directly from our NQA CEO Richard Barker in the short video below as he shares how these principles guide North Queensland Airports every day.
