NHS Trade have an opportunity for someone to join our team as a Trade Counter sales team member at our Beresfield branch.
Who We Are
NHS are a local, family-owned company, with a long history in the Newcastle and Hunter region. We have branches in Lambton, Cardiff and Beresfield, servicing tradies and serious renovators. We strive to be the region’s best supplier of building materials. We offer great products and great service which reflect our core values of:
- We are safe
- We are dependable
- We are family
- We are the easiest part of the customers day
About The Role
The Trade Counter Sales role is the face of the NHS business when customers enter the premises.
The role is responsible for ensuring informed and quality product advice is provided, while delivering industry‑leading customer service and maximising sales opportunities that meet NHS customer needs.
Key Responsibilities
- Provide customers with accurate product advice and practical building solutions
- Deliver outstanding customer service and create a positive customer experience on every interaction
- Process sales transactions, quotes, orders and payments accurately
- Coordinate customer special orders and ensure timely follow-up
- Assist customers with loading products safely and efficiently
- Maintain merchandising standards and ensure products are presented professionally
- Support inventory accuracy through cycle counts, stocktakes and general stock control activities
- Liaise with yard, warehouse and delivery teams to ensure customer orders are fulfilled efficiently
- Maintain a safe, clean and organised work environment
- Participate in ongoing product and systems training to build capability and product knowledge
About You
You are a reliable and motivated team player who enjoys working in a fast‑paced, customer‑facing environment.
You will bring:
- Proven punctuality and reliability
- A willingness to learn and develop product knowledge
- Strong verbal and non‑verbal communication skills
- Basic computer skills and the ability to learn new systems
- A current NSW Driver Licence (Provisional or above)
Employee Benefits
- Your birthday off every year as our gift to you
- Annual health & wellbeing support, including a wellness rebate and Employee Assistance Program (EAP)
- Reward and recognition programs
- Discounts on products and services through our partners and associations
- Access to ongoing training and development opportunities
- Regular staff social events and workplace giving opportunities
NHS respectfully advises that all roles are subject to ongoing random Drug and Alcohol testing. Pre-employment checks including a pre-employment medical, drug & alcohol screening, reference checks and background check will form part of the recruitment process.
How to Apply
You can hit the apply button on this ad. Alternatively, if you would like to know more about us, check out our Careers Page and apply on our website at https://www.nhs.trade/careers.
