Youth and Family Worker – 2 positions
Location: Parkes, NSW
Neighbourhood Central is a community-based organisation dedicated to supporting families, youth, and individuals to achieve their goals and strengthen community connections.
We are seeking two passionate Youth and Family Workers to provide practical and emotional support to families and young people, including those experiencing domestic and family violence. This role involves case management, outreach services (including home visits), referrals, youth group facilitation, and collaboration with local services to deliver programs that promote wellbeing and resilience.
Two roles are available. Both roles are part time up to 30 hours per week.
Key Responsibilities
• Assess client needs and provide practical and emotional support for challenges such as parenting, child development, domestic and family violence, and navigating social services.
• Provide outreach services, including home visits, to ensure accessible support.
• Apply trauma-informed care principles in all interactions to ensure services are safe, respectful, and empowering.
• Facilitate or co-facilitate group programs (e.g., youth groups).
• Maintain accurate records, case notes, and reports.
• Build strong partnerships with community services and networks.
• Ensure services are culturally appropriate and inclusive for Aboriginal, Torres Strait Islander, and CALD families.
Key Selection Criteria
1. Relevant qualifications in welfare or a related field, or experience supporting families with complex needs. E.g. working with families, youth, and vulnerable individuals, particularly those impacted by domestic and family violence, separation, or conflict.
2. Solid understanding of child protection principles and trauma-informed practice, along with knowledge of family support frameworks and local community services. Ability to deliver group programs and community events.
3. Strong communication and interpersonal skills, with the ability to engage families, maintain professional boundaries, and build positive relationships while ensuring accurate reporting.
4. Ability to manage caseloads, prioritise tasks, and meet deadlines while confidently using client management systems.
5. Demonstrated commitment to Neighbourhood Central’s values and principles, along with knowledge of and compliance with relevant legislation. E.g., Child Safe Standards, and privacy requirements.
6. Valid Working With Children Check (WWCC) and driver’s licence, and willingness to travel regularly within the region.
When applying for the role please include a written cover letter addressing the above Key Selection Criteria, and your resume.
Safeguarding and Screening
Neighbourhood Central is committed to the safety and wellbeing of children and vulnerable adults. Employment screening checks, such as Working With Children Check and National Criminal History Check are mandatory for staff working with vulnerable people.
Benefits / Why work with us?
• Make a real difference in the lives of families and young people in your community.
• Enjoy a diverse range of work that keep every day interesting.
• Buddy and mentor system for all new starters.
• Maximise your take-home pay with salary packaging options.
• Multiple part time roles available – hours negotiable.
• Access support for mental health, relationships, financial coaching, and other personal issues via our Employee Assistance Program, for you and your family.
• Bonus day off – “Neighbourhood Central Day”.
Ready to Apply?
Please note: shortlisting and interviews will commence immediately.
Candidates for interview will be selected from the applications based on the cover letter addressing the selection criteria listed above.
Only applicants selected for interview will be notified by email or telephone.
