Plan Management Officer (Full time)

We’re hiring – Plan Management Officer (Full time)

Are you highly organised, detail‑driven, and motivated by making a positive impact in people’s lives? We’re looking for a Plan Management Officer who thrives in a role where compliance, accuracy, and client service come together to support meaningful outcomes.

In this role, you’ll be at the heart of plan management—ensuring participants’ funds are managed responsibly while providing clear, respectful support that empowers choice and control.

Why this role matters

As a Plan Management Officer, your work directly supports participants to:

• Access and manage their supports with confidence
• Understand how their funds are tracking
• Focus on their goals—while you handle the financial details

What you’ll be doing

• Processing and reconciling invoices accurately and on time
• Managing budgets and monitoring plan expenditure
• Supporting participants, providers, and internal teams with clear communication
• Ensuring compliance with relevant guidelines and policies
• Maintaining high‑quality records and data integrity

Successful applicants must have

• Minimum Certificate III in Accounts Administration or other financial Qualification

What we’re looking for

• Strong attention to detail and financial accuracy
• Excellent communication and stakeholder management skills
• Confidence working with systems, data, and reporting
• Ability to manage competing priorities in a fast‑paced environment
• A values‑driven mindset and commitment to client‑centred service

Our Benefits

• Generous Salary & Salary Packaging
• Supportive Team Environment
• Excellent Workplace Culture
• Flexible Work Arrangements

Additional Information & How to Apply

Please apply via Seek and applications should include a Cover Letter, Resume and Referees.

For a confidential discussion please contact Zoe Satchell, Acting Plan Management Coordinator on (03) 5561 8111.

Applications Close: Sunday 24th May 2026