Administration Lead (Parental Leave Cover)
Fixed Term Full-Time (12 Months)
Who is Mpower?
Mpower is a well-established, accredited not-for-profit community-based organisation serving South West Victoria. Since our founding in 1975, we have evolved from a small voluntary service into a dynamic agency employing over 95 staff and supporting more than 1,200 families across the region.
With nearly a decade of experience delivering services under the National Disability Insurance Scheme (NDIS), Mpower has continually adapted to meet the needs of our community. Our diverse range of clinical and support services has grown in response to ongoing sector changes and opportunities, cementing our reputation as a leader in creating positive, lasting outcomes for individuals and families.
The Role
We are seeking an organised and client-focused Administration Lead to join our team in a 12-month parental leave cover position.
This is a diverse and rewarding role that combines administration coordination, reception support, quality and compliance administration, and NDIS Plan Management administration. You will play an important role in ensuring the smooth day-to-day operation of Mpower’s administration functions while supporting high-quality service delivery across the organisation.
Working closely with the Manager Corporate Services and Engagement and the Coordinator Plan Management, you will coordinate reception services, provide support and guidance to administration staff, maintain administrative systems and processes, and provide administrative support to Mpower’s Plan Management service.
About You
You will be a motivated and highly organised administration professional with demonstrated experience in business administration, customer service or office coordination.
You will have:
- Excellent organisational skills and the ability to manage competing priorities
- Strong written and verbal communication skills
- High levels of attention to detail and accuracy
- Experience working across multiple systems and databases
- The ability to build positive relationships with clients, colleagues and stakeholders
- Experience within community services, disability, health or not-for-profit organisations will be highly regarded
What We Offer
We’re proud and motivated to be an employer of choice in our local community and are able to confidently offer:
- Dynamic and vibrant team environment where employee support is a priority
- Health and wellbeing programs
- Generous PBI salary packaging options
- Flexible working environment
- Opportunities for professional growth and development
- Meaningful work that contributes to positive outcomes for individuals and families across South West Victoria
Further Information
If you would like to discuss this opportunity further, please contact Paul Trounce, Manager Finance Operations on (03) 5561 8111 or ptrounce@mpower.org.au.
Employment terms and conditions are in line with the Social, Community, Home Care and Disability Services Award with the applicable classification of SACS Level 3.
To obtain a copy of the Position Description, please visit the Mpower website: https://www.mpower.org.au/employment/
Applications close Friday 3 July 2026. Applications should include a cover letter, resume and details of three professional referees. Applicants may be shortlisted and interviewed prior to the closing date.
People from diverse backgrounds are encouraged to apply. Mpower upholds a working environment that is free from discrimination in accordance with Equal Opportunity legislation and is committed to compliance requirements including industry Codes of Conduct and Child Safety Standards.
Appointment is subject to satisfactory NDIS Worker Screening Clearance, Working with Children Check and National Police Check. All applications will be treated in the strictest confidence.
