ABOUT US
At MicrotechDPS, we’re a nationally trusted technology advisory partner. We help businesses simplify technology, reducing risk, moving faster, and staying competitive, all through a personal, customer-focused approach.
ABOUT THE ROLE
As a Field Service Technician, you’ll be the go-to technical expert for our clients, working on-site to keep their equipment running smoothly. Your key responsibilities will include:
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Troubleshooting & Repairs: Diagnose and repair issues with printers, copiers, scanners, and multifunction devices for our clients.
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Client Support: Provide friendly, efficient technical support via phone, email, on-site visits, and remote tools.
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Maintenance: Perform routine maintenance (cleaning, calibration, software updates) to ensure devices operate at peak performance.
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Installations: Run-up, deliver, and install printers, multifunction devices, and related software at client locations.
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Continuous Learning: Stay up-to-date with MicrotechDPS products and technologies, continuously expanding your technical knowledge.
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Team Collaboration: Work closely with fellow technicians and support teams to provide excellent service and solutions.
This field service role can be based out of our Wagga or Leeton office focused on supporting customers across the local region.
ABOUT YOU
You are a customer-focused professional who loves solving technical problems. To be successful in this role, you’ll have:
- Previous experience in a similar Field Service or technical support role IT or Print
- A valid Class C driver’s license and willingness to undertake regular travel and work in different locations
- Excellent customer service and communication skills
- Strong troubleshooting abilities and a proactive attitude.
- The ability to lift and carry heavy equipment and perform tasks that may require bending, kneeling, and standing for extended periods.
- An understanding of print device connectivity and basic IT issues. Relevant technical certifications or vocational training in electronics/computer systems are a plus (but not essential).
As part of the recruitment process, pre-employment checks including a functional assessment will be conducted in line with physical requirements of the position as well as a National Police Check and Working with Children Check (Victoria and NSW).
PERKS OF THE ROLE
- Competitive remuneration package: Base salary $55,000–$70,000 (commensurate with experience) + super, plus a company vehicle, tools of trade, laptop, and phone.
- Supportive Culture: A friendly, family-oriented team environment where integrity and honesty are valued.
- Growth Opportunities: Join a fast-growing, purpose-driven company that offers training, upskilling, and clear career progression paths.
- Wellbeing: Access to our Employee Assistance Program (EAP) and year-round wellbeing initiatives to support you both at work and at home.
WHAT WE LOOK FOR
- Real people that always act with integrity and honesty.
- Passionate people inspired by and proud of our role in driving change through technology.
- Empowered people steering the course of their own careers and service delivery style
- Resourceful people creating inventive solutions to complex challenges
- Leaders who set the bar high in the quality of work they deliver to clients
HOW TO APPLY
Submit your resume or alternatively, get in touch with us at hr@microtechdps.com.au for more information. If your application resonates with us, you can expect a call to discuss this opportunity further. Please have confidence that we treat all applications as private and confidential.
To learn more about us, go to www.microtechdps.com.au
Recruitment agencies – we’re going solo on this one, but we’ll give you a call if we need a hand.
