Food & Beverage Supervisor
Be part of something bigger.
As the flagship hotel for the Mercure brand within Australia, we’re proud to offer more than just a
place to stay — we create experiences. With 517 modern guest rooms, 12 conference spaces, and vibrant F&B venues, Mercure Sydney is a fast-paced and dynamic hub for travelers, event attendees, and locals alike.
We’re now looking for a hands-on Conference and Event Supervisor who thrives in creating memorable guest moments, leads by example, and brings energy and consistency to every shift. This is your opportunity to step up and shine in a leadership role that combines events, outlet operations, and team culture.
What You’ll Do
- Based primarily in the evening, you will focus on exceeding client and guest expectations
- Lead and inspire the front-of-house team to deliver exceptional service across all Food & Beverage Outlets
- Be the face of our hotel, delighting clients and guests with your confidence and professionalism
- Solve problems with calm and creativity — every day is different, and you’re ready for anything
- Support the day-to-day running of events & outlets, liaise with other departments, and maintain
operational efficiency
- Onboard, coach, and develop team members to be their best — sharing your knowledge generously
- Get hands on – manual handling, moving C+E furniture & doing room setups –we need someone ready to roll up their sleeves and jump right in
Deliver on our Accor brand promise and bring the Heartist spirit to every guest interaction
What We’re Looking For
- Proven experience in Food & Beverage, with leadership experience is a big plus
- A natural leader who uplifts, energises and supports others
- A strong communicator with great people skills and a calm, solution-focused mindset
- Someone who leads by doing — consistent, reliable, and guest-focused
- Has their NSW RSA
- Has Full-Time work rights in Australia
Why Join Us?
A big hotel with even bigger career opportunities — we’re passionate about
internal growth
A diverse, high-energy team culture that values respect, support, and development
World-class
Perks including:
- 50% off staff meals
- 30% off staff drinks
- Discounted accommodation and dining worldwide
- Discounted on-site parking
- Training on industry-leading platforms
- 24/7 Employee Assistance Program
- Right next to Central Station – easy to get to
Make your mark at Mercure Sydney. Lead with heart, deliver with pride, and create unforgettable moments.
Apply now and start your next chapter with us.
