Melanoma Institute Australia (MIA) pioneers advances in melanoma research and treatment that are making a difference to the lives of patients today. We are a non-profit organisation dedicated to preventing and curing melanoma through innovative, world-class research, treatment and education programs. MIA is a national affiliated network of melanoma researchers and clinicians based in Sydney at the Poche Centre – the world’s largest melanoma research and treatment facility. It’s from here that our specialists pioneer new research, conduct clinical trials, develop new treatments and promote awareness of melanoma and where our clinics treat 2,000 melanoma patients each year. Further Information about Melanoma Institute Australia can be found at www.melanoma.org.au
MIA is seeking a Receptionist to join our team at the Poche Centre in Wollstonecraft.
As the first point of contact for patients, visitors and clinicians, this role is responsible for the day-to-day operation of the reception desk and ensuring a welcoming and professional experience for all visitors to MIA. The role also provides administrative support to the Psychology team, including coordinating patient appointments and scheduling. This is a part-time (0.6 FTE) position working Wednesday to Friday, on a 6-month fixed-term contract.
Key Responsibilities
- Be the first point of contact for patients, visitors and staff
- Manage incoming calls, emails and reception enquiries
- Support patient referrals and appointment coordination
- Provide administrative support to the Psychology team, including scheduling and patient communications
- Assist with general office administration and day-to-day operations
- Maintain accurate records and administrative systems
To Be Successful in This Role You Will Have:
- Previous experience in a reception, administration or customer service role
- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- The ability to manage competing priorities in a busy environment
- Proficiency in Microsoft Office and other administrative systems
- A professional and compassionate approach when dealing with patients and visitors
To apply, please submit your CV and a cover letter outlining your relevant experience and interest in the role.
This is an opportunity to join a collaborative team within a world-leading melanoma research and treatment organisation and contribute to work that makes a real difference to patients and their families.
Only applicants with full working rights within Australia should apply. Student visa holders are not eligible for this role. Only successful applicants will be contacted. Please no recruitment agencies.
Application will close on 20 July 2026. Due to the volume of applications received, only shortlisted candidates will be contacted.
We pay our respects to the Traditional Custodians of the lands on which Melanoma Institute Australia works, and their Elders both past and present, and acknowledge the deep, continuing connection of Aboriginal and Torres Strait Islander peoples to the land, waters, and sky.
