Join Australia’s Leading Helicopter Company!
McDermott Aviation is Australia’s largest privately owned helicopter operator, delivering specialised aviation services across Australia and around the world. With a fleet of more than 50 aircraft operating throughout Australia, North America and Europe, we support critical aerial operations including aerial firefighting, heavy-lift operations, and specialist aviation services.
As our business continues to grow, we are seeking a highly organised and proactive Business Support Officer to join our Engineering team, supporting operations across our Cooroy and Sunshine Coast Airport bases.
About the Role
This is a diverse and fast-paced role that provides administrative and operational support to our Engineering department. Working closely with Engineering Managers and operational teams, you will help coordinate documentation, administration, and day-to-day engineering operations.
This role goes beyond traditional administration; you will act as a key support resource to the Engineering leadership team, helping to coordinate priorities, track actions, and ensure tasks are followed through to completion.
We are looking for someone who can operate with a level of autonomy, take ownership of tasks, and bring a structured, organised approach to supporting engineering activities. Exposure to project coordination or project-based environments will be highly regarded.
Key Responsibilities
Engineering Administration & Coordination
- Maintain records relating to engineering staff qualifications, training and compliance requirements
- Coordinate onboarding and departmental inductions for new engineering employees
- Support training and development activities in conjunction with HR and Training teams
- Maintain engineering communication boards, operational aircraft summaries and departmental documentation
- Assist with supplier follow-up
- Assist with travel bookings and staff movements
Procurement & Purchasing Support
- Liaise with suppliers to follow up materials, pricing and availability
- Liaise with procurement to provide technical requirements from Engineering
Operational & Leadership Support
- Prepare reports, meeting agendas and documentation for Engineering leadership
- Attend meetings where required to capture notes, actions and key outcomes
- Track and follow up on action items to ensure completion
- Support coordination of engineering priorities and day-to-day activities
- Assist in improving administrative processes and workflows across the department
Rostering & Workforce Support
- Assist with engineering rostering
- Assist with reviewing employee clocking
- Assist with timesheet administration
Fleet Planning & Operational Support
- Maintain engineering fleet and operational tracking reports
- Help support day-to-day base operations and engineering activities
About You
You are a highly organised administrator who thrives in a busy operational environment. You enjoy coordinating multiple priorities, building strong working relationships and supporting teams to achieve successful outcomes.
You will bring:
- Experience in administration, records management, or operational support.
- Strong organisational and time-management skills.
- Excellent attention to detail and accuracy.
- Strong communication and stakeholder engagement skills.
- Sound computer skills, including Microsoft Excel, Word, Teams and SharePoint.
- The ability to manage competing priorities in a fast-paced environment.
- A proactive, hands-on approach and willingness to support a variety of business functions.
Desirable
- Experience within aviation, engineering, maintenance or another technical environment.
- Exposure to rostering, payroll coordination or workforce planning.
- Experience using Aeronet or similar operational systems.
- Experience in project coordination, project administration or working within project-based teams.
Why Join McDermott Aviation?
- Work with Australia’s leading helicopter operator.
- Be part of a supportive and collaborative team.
- Opportunity to contribute to critical aviation operations.
If you’re looking for a rewarding role where no two days are the same and you can make a genuine impact on engineering operations, we’d love to hear from you.
Applications close when a suitable candidate is identified.
Only shortlisted candidates will be contacted.
