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General Manager – Industrial Relations/Human Resources, Safety

Workforce Services • Brisbane, Queensland 4000, Australia • Full-time
AI Job Summary
  • Demonstrated leadership experience in workplace, employee or industrial relations.
  • Deep practical understanding of national/state workplace relations systems and WHS legislation, and applying frameworks.
  • Experience leading frontline advisory/casework, including directly supporting teams on member calls.

Role Type

Permanent • Full-time • Mid-level Senior

Description

Master Builders is the peak industry association representing building and construction in Queensland since 1882. With over 10,000 members we have an exciting opportunity for an experienced professional to join our team. 

As a senior leader within the organisation, you will lead our Workplace Relations and Safety teams, bringing strong, practical expertise and a deep understanding of national and state workplace relations frameworks and workplace health and safety laws.

With our teams responding to up to 6,000 member enquiries each year, this is a hands-on role.  You will remain close to frontline member issues, including directly supporting our team on member calls, ensuring you maintain real-time insight into the challenges our members are facing.

You will play a critical role as a subject matter expert, supporting the team on complex matters and identifying opportunities to contribute constructively to policy development, advocacy and member service.

This is an exciting opportunity to influence meaningful outcomes for members and the broader industry, particularly as the sector works through the implications of the CFMEU administration and related changes across the industrial environment.

What your new role will entail:

  • Lead the Workplace Relations and Safety teams as a senior organisational leader.
  • Apply strong practical expertise across national and state workplace relations and WHS legislation.
  • Maintain a hands-on role, directly supporting the team on member calls (up to 6,000 enquiries annually) to stay close to frontline issues.
  • Provide subject matter expertise on complex workplace relations and safety matters.
  • Use frontline insights to inform service delivery, policy development, and advocacy.
  • Contribute to meaningful outcomes for members and the broader sector, working with our policy committees and national office.
  • Drafting policy submissions and correspondence to government and industry stakeholders regarding legislative change.
  • Development of business unit plans to deliver new workplace relations/safety initiatives, products, and services for the industry.

What you will bring to the team:

  • Relevant Tertiary Qualifications (Law, Human Resources, Workplace Health and Safety, Business, Commerce or similar).
  • Demonstrated leadership experience in workplace relations, employee relations or industrial relations. 
  • While not essential experience within a member-based industry association would be advantageous.
  • Deep and practical understanding of national and state workplace relations systems and WHS legislation, with proven ability to interpret and apply legislative frameworks in operational settings.
  • Strong communication, negotiation, and stakeholder engagement skills, with the ability to operate effectively in a politically sensitive or industrially active environment.
  • Experience leading frontline advisory or casework functions.
  • Exceptional written and verbal communication skills, with the ability to clearly convey complex industrial relations and safety matters to a range of audiences.
  • Experience in, or a strong working understanding of, workplace health and safety frameworks is highly regarded, noting that direct safety leadership experience is not essential if complemented by strong industrial relations expertise and the ability to quickly develop capability in this area.

But why join us?

It’s our brand – established in 1882 and with more than 10,000 members, we represent some of Australia’s largest and most successful builders and trade contractors.

 

Our 9 offices are home to over 130 staff across the State to who we strive to deliver that balance between work and life.  As part of the team you can look forward to enjoying:

  • A day off on your birthday
  • 1 day WFH
  • 10 paid YOU days per year to rest and recharge (yes, that’s on top of your usual leave entitlement)
  • A competitive super scheme to help boost your retirement savings
  • On-site brekky each day
  • Free inner-city parking
  • Access to our EAP program

 

Keen to join the team? We’d love to hear from you. Please submit a resume and covering letter outlining why this is the role for you.