MANAWISE is a youth‑focused organisation committed to creating connected, caring and thriving communities. We deliver evidence‑informed, culturally grounded residential and care services that support children and young people to feel safe, valued and empowered to thrive.
As we continue to grow, we are seeking an exceptional General Manager to join our executive leadership team and play a pivotal role in shaping the future of our organisation.
About the Role
The General Manager provides executive leadership across operations, practice, governance and administration while overseeing all therapeutic residential and care services. Reporting to the CEO, this role holds day‑to‑day responsibility for organisational performance and leads Area Managers and teams to deliver high‑quality, compliant, and values‑driven services.
This role is also responsible for service innovation, strategic growth, governance excellence, and deputising for the CEO as required.
Based at our Underwood office, you may also work across residential properties to support operational and service needs.
Key Responsibilities
• Provide executive leadership across operations, practice and service delivery
• Lead managers and teams to deliver compliant, high‑quality care services
• Drive strategic planning, organisational performance and financial oversight
• Oversee governance, compliance, WHS and quality standards
• Champion values‑led, culturally safe and trauma‑informed practice
• Lead innovation, stakeholder engagement and act for the CEO as required
About You
You are an experienced executive leader who is:
• Passionate about improving outcomes for children and young people
• Confident leading complex community or human services organisations
• Values‑driven, self‑aware, ethical and authentic in your leadership
• Strategically minded, adaptable, and comfortable with accountability
• Skilled in governance, compliance, systems and organisational leadership
Qualifications & Experience
• Relevant tertiary qualification (e.g. Leadership, Behavioural Science, Business, Social Work or Human Services)
• Experience in a similar executive or senior leadership role
• Demonstrated experience in trauma informed, community or human services settings
• Proven leadership in governance, compliance, quality frameworks and service delivery
Essential Requirements
• LCS check
• Current Open Driver’s Licence
• QLD Blue Card (Working with Children Check)
• National Police Check
• Ability to travel intrastate to support operational needs
Why Join MANAWISWE?
• Executive leadership supervision and professional development
• Purpose‑driven organisation with strong values and culture
• Modern, supportive and professional work environment
• Employee Assistance Program (EAP)
• Opportunity to lead meaningful change and service innovation
About MANAWISE
MANAWISE is committed to working together to create connected, caring, and thriving communities. We are a youth-focused service provider delivering quality care to vulnerable children and young people. Built on cultural principles of connection, care and kindness, our 24/7 services and programs support children and young people to feel valued and appreciated. Our practice is evidence-informed and supported through professional supervision and team support.
Ready to Lead With Purpose?
If you are inspired by values‑driven leadership and want to make a genuine difference in the lives of children, young people and communities, we would love to hear from you. Apply now with your resume and a cover letter addressing the selection criteria.
