Employment OS for your Business

Team Leader (NDIS-Complex Behaviours)

Mackay, Queensland 4740, Australia • Part-time
AI Job Summary
  • Previous experience in disability or community services; Team Leader experience is a bonus.
  • Strong understanding of behaviour supports and person-centred active care approaches.
  • Experience leading and mentoring a team of support workers.

Role Type

On-site • Permanent • Part-time • Associate

Pay Rate

38.65 AUD – 41.45 AUD (Hour)

Description

Are you ready to take the next step in your career and lead with purpose? We’re looking for a passionate and motivated Team Leader to join our SWAY NDIS Team in a permanent part-time capacity.

Applications Close COB Friday the 8th of May 2026.

About Us:

At MADEC, we support young people and persons with a disability to be part of the community, empowering them in leading rewarding lives. Our mission is to empower these individuals to thrive and build a brighter future. As a leading provider of disability and youth support services, MADEC is committed to offering its team members a rewarding and supportive work environment. 🌈

Attractive Salary and Remuneration rate from $38.65 ph to $41.45ph base with penalty rates and allowances.

About the Role:

As the Team Leader, you will play a vital role in supporting participants with complex behaviours, ensuring they receive consistent, person-centred care in a safe, engaging, and supportive environment. You’ll lead a dedicated team, provide hands-on support, and help shape a service that’s as unique and vibrant as the people we support.

Key Responsibilities:

• Working a flexible roster including day supports, sleepovers, and weekend shifts

• Supporting participants in day to day activities and providing person-centred active care

• Leading and mentoring a passionate team of support workers

• Designing and implementing activities to support participant goals

• Coordinating care plans, documentation, and participant goals

• Collaborating with families, stakeholders, and your service coordination team

Why This Role is Important:

Empowerment in Action: Complex behaviour support provides individuals with meaningful opportunities to develop independence, build essential life skills, and engage in positive social interactions. Through structured, person-centred approaches, individuals are supported to thrive in safe, inclusive environments that promote autonomy and dignity.

Team Spirit: Be part of an amazing team of like-minded professionals. As Team Leader, you are central to ensuring each stay is a positive and empowering experience.

Everyday Heroes: For participants, this means ensuring consistency, comfort, and plenty of meaningful activities everyday.

Making a Difference: For participants, your leadership will support individuals as they navigate their life, supporting or developing living skills. You will help lay the foundation for their next chapter.🌟 Your impact will be felt every day!

Foster a Safe Environment: Create a nurturing and consistent atmosphere where everyone feels at home. 🏡 Let’s build a safe haven together!

What We’re Looking For:

  • Previous experience in disability or community services (Team Leader experience is a bonus)
  • A strong understanding of behaviour supports
  • Flexibility to work a combination of day and sleepover shifts, including weekends
  • A creative mindset and a passion for participant engagement
  • A values-driven leader who thrives in a collaborative environment

What We Offer:

MADEC is committed to supporting our staff with a range of benefits, including:

  • Rewarding Career: See your impact on the lives of the people we support and care for. 🌟
  • Permanent part-time stability with purpose
  • A chance to lead meaningful change
  • The opportunity to create truly memorable experiences for participants
  • Ongoing training, professional development, and support
  • Inclusive Culture: Join a team that values diversity, inclusion and excellence. 🌍

Why MADEC?

Join a great team today! Ready to make a difference? Apply now and be part of something truly special at MADEC! 🌟

How to Apply:

If you are ready to make a meaningful impact and join a team that values your contributions, we encourage you to apply via SEEK. Please include your resume and a cover letter outlining your motivation for the role and how you meet the essential criteria.

For more information or to request a copy of the Position Description, please contact Karen Low, People & Culture Manager, at hr@madec.org.au.