Internal Opportunity – FT OOHC
House Supervisor (6-Month Pilot Program)
MADEC is seeking expressions
of interest for two full-time OOHC House Supervisors to support a 6-month pilot
program as part of our ongoing service development and workforce model
evolution.
This role replaces the
previous OOHC Coordinator position held by Karly and represents an important
step in trialling a hybrid service model, combining both site-based and
office-based leadership functions.
Work locations are PRIM and
WALL.
About the Opportunity:
As part of MADEC’s long-term
strategic direction, we are piloting a hybrid coordination and supervision
model that strengthens frontline practice leadership, improves responsiveness
at the house level, and enhances overall service quality.
The OOHC House Supervisor
will play a key role in:
- Embedding Frontline Practice Leadership
(FPL) within residential houses
- Providing on-the-ground leadership,
coaching, and oversight
- Supporting consistent, safe, and
therapeutic care for children and young people
- Strengthening team capability, culture,
and accountability
- Ensuring strong risk management,
compliance, and safeguarding practices
This pilot will help inform
the future structure of OOHC services, including the balance between site-based
House Supervisors and office-based Coordinators.
Key Features of the Role:
- Approximately 60% frontline / site-based
leadership and 40% coordination and administrative responsibilities
- Direct supervision of residential teams,
including Team Leaders and Youth Workers
- Active involvement in practice
observation, coaching, and modelling
- Oversight of house operations,
documentation, incidents, and risk management
- Collaboration with OOHC leadership,
Child Safety, and external stakeholders
Who Should Apply:
We are looking for internal
candidates who:
- Have experience in OOHC, residential
care, or youth services
- Demonstrate strong practice leadership
and coaching capability
- Are confident managing risk, behaviours,
and complex environments
- Can balance operational demands with
quality and safeguarding
- Are aligned with MADEC’s values and
committed to continuous improvement
This opportunity is well
suited to individuals looking to:
- Step into a leadership role with greater
frontline impact
- Build capability in hybrid service
delivery models
- Contribute to shaping the future
structure of OOHC services at MADEC
Pilot Program Details:
-
Duration:
6 months
-
Purpose:
Trial and evaluate a hybrid supervision and coordination model
-
Outcome:
Insights will inform long-term workforce and service design
How to Apply:
Please submit a brief
expression of interest outlining:
- Your relevant experience
- Why you are interested in the role
- What you believe you would bring to the
pilot
For further information or a
confidential discussion including Role Description, please contact Jasmine
Lowry, CEO via email jlowry@madec.org.au
MADEC is committed to
building a strong, capable workforce and delivering high-quality, safe, and
person-centred services. We encourage all interested team members to apply.
