NDIS Administration Assistant

About Macleay Options Ltd:

The journey of Macleay Options Ltd commenced over 60 years ago in 1962, in the Macleay Valley on the Mid-North Coast of NSW Australia.

Macleay Options Ltd has developed into a multifaceted organisation that still very much values its core purpose: to provide support for adults living with a disability. We are a not-for-profit community-based organisation, operating within the provisions of the Commonwealth and NSW Disability Services act and standards. If you want to join a team who love what they do, we’d love to hear from you!

About the role:

We are seeking a motivated and detail oriented NDIS Administration Assistant to join our team. This role supports our NDIS operations, including intake, plan management administration, client onboarding, and service agreement coordination.

Responsibilities:

• Assist with NDIS participant intake, onboarding, and data entry
• Prepare, update, and maintain NDIS service agreements
• Support plan management functions including processing invoices, tracking funding, and ensuring documentation accuracy
• Respond to participant, family, and provider enquiries in a professional and timely manner
• Maintain participant records in line with NDIS and organisational compliance
• Provide general administrative support to the NDIS team
• Liaise with internal and external stakeholders to ensure smooth service delivery

About you:

• Obtained a Certificate III in Individual Support
• First aid certificate
• Knowledge of NDIS requirements
• Experience in the disabilities sector
• Must have Driver’s License
• Must show empathy and compassion
• Knowledgeable on mobile phone and computer use

What we offer:

• Opportunities for skills and career growth
• Employee Assistance Program – your family can use this to
• Salary packaging- allocate a portion of your salary to rent/ mortgage/ car lease or everyday expenses before your salary is taxed- you take home more pay!
• Meals and entertainment card
• If this sounds like you, please apply now by sending through a copy of your resume and a covering letter outlining why your suitable for the position.