At Life Care, we are driven by our Vision to support South Australians in shaping their own healthier ageing through meaningful connection and participation. Guided by our Mission to foster relationships of care that generate fullness of life, we live our core Values of Engagement, Respect, Integrity, Excellence, and Teamwork in everything we do.
We are proud of our vibrant culture and commitment to delivering exceptional care. As part of our Case Management Team, you’ll have the opportunity to make a real difference by helping us provide the highest quality support to our clients.
The Role:
We are seeking a Case Support Assistant to join our dedicated Case Management Team. Based in Unley, with flexibility to work from home, this role plays a key part in supporting our Case Managers to ensure smooth and efficient operations.
In this role, you will provide administrative and operational support to Case Managers, enabling them to focus on delivering quality care to clients. This is an ideal opportunity for someone who thrives on organisation, enjoys working collaboratively, and is passionate about aged care.
This role also provides a fantastic career pathway, with opportunities for upskilling and professional development. With support from Life Care, you’ll have the chance to progress through case management roles as part of your career development journey.
Key Responsibilities:
- Assist Case Managers with administrative tasks, including documentation, data entry, and report preparation.
- Manage appointment scheduling and maintain accurate client records.
- Liaise with clients, families, and service providers to coordinate care and services.
- Prepare and send communication, including letters and emails, on behalf of Case Managers.
- Support the monitoring of client budgets and ensure accurate invoicing and record-keeping.
- Respond to inquiries and provide general assistance to the Case Management Team.
About You:
- Strong organisational and time management skills.
- Excellent attention to detail and accuracy.
- Outstanding communication and interpersonal skills.
- Proficiency in Microsoft Office, including Outlook, Word, and Excel.
- Experience with Client Management Systems is desirable.
- A collaborative and team-oriented approach.
Why Life Care:
- Highly competitive salary.
- Salary sacrifice benefits to boost your take-home pay
- Flexible work arrangements that support work-life balance.
- Supportive team environment with opportunities for professional growth.
- Build your career within Life Care and explore future progression opportunities.
- Join a collaborative team committed to excellence and continuous improvement.
