Case Coordinator

At Life Care, we are driven by our Vision to support South Australians in shaping their own healthier ageing through meaningful connection and participation. Guided by our Mission to foster relationships of care that generate fullness of life, we live our core Values of Engagement, Respect, Integrity, Excellence, and Teamwork in everything we do. Life Care is well known for its vibrant culture and commitment to excellence in aged care. Our dedicated team is passionate about making a difference in the lives of our clients, empowering them to lead fulfilling and independent lives.

The Role:

Due to growth, we have an exciting opportunity for a dedicated and compassionate Case Coordinator to join our team. In this role, you’ll coordinate care and services for our Commonwealth Home Support Program (CHSP) clients.

Key Responsibilities:

• Conduct tele and in-home assessments to develop tailored, person-centred support plans in partnership with clients.
• Oversee the delivery of services that align with clients’ goals and aspirations, ensuring their evolving needs are met.
• Ensure compliance with aged care standards
• Liaise with clients’ families and support networks to achieve positive outcomes.
• Identify and manage risks to consumer safety.

This role is perfect for someone with strong organisational skills, a relationship-driven approach, and a passion for enhancing the lives of older South Australians.

About You:

• Excellent communication and interpersonal skills.
• Strong time management and prioritisation abilities.
• Demonstrated empathy and flexibility in resolving sensitive issues.
• Proficiency in Microsoft Office and experience with Client Management Systems.
• Knowledge of aged care standards, CHSP and SAH is highly desirable.

Why Life Care:

• Highly competitive salary.
• Salary sacrifice benefits to boost your take-home pay.
• Access to company laptop and mobile phone.
• Clear career progression pathways.

Qualifications:

• National Police Clearance
• Current Driver’s Licence
• Right to work in Australia