Women's Shelter Team Leader

Summary:

The Women’s Shelter Team Leader plays a crucial role in providing support and guidance to both staff and residents within the shelter. This position is essential for ensuring a safe and nurturing environment for women in need, facilitating their recovery and empowerment. The Team Leader will oversee daily operations, coordinate services, and foster a collaborative team atmosphere, contributing to the overall mission of the organisation.

Responsibilities:

• Supervise and support shelter staff, ensuring effective teamwork and communication.
• Develop and implement programmes and activities that promote the well-being of residents.
• Conduct regular assessments of residents’ needs and provide appropriate resources and referrals.
• Maintain accurate records and documentation related to shelter operations and resident progress.
• Collaborate with external agencies and community organisations to enhance service delivery.
• Facilitate training and development opportunities for staff to improve service quality.
• Ensure compliance with health and safety regulations and organisational policies.
• Act as a point of contact for residents, addressing concerns and providing guidance.

Qualifications:

• Proven experience in a leadership role within a social services or community support setting.
• Strong understanding of issues related to domestic violence and women’s rights.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with diverse groups and individuals.
• Strong organisational skills and attention to detail.
• Proficiency in using computer software for documentation and reporting.