Employment OS for your Business

Program Coordinator – IFS

Intensive Family Services • Parkside, South Australia 5063, Australia • Full-time
AI Job Summary
  • 2+ years leadership experience in child protection, pre-statutory services, or intensive family support.
  • Strong expertise in risk assessment, safety planning and therapeutic case management.
  • Demonstrated experience working respectfully and effectively with Aboriginal children, families and communities.

Role Type

On-site • Contract • Full-time • Associate

Pay Rate

$115,339 AUD – $120,437 AUD (Annum)

Description

About KWY:

KWY is an award-winning Aboriginal Community Controlled Organisation delivering culturally grounded programs that support Aboriginal people, families and communities to create positive, lasting change. 

Since 2011, KWY has worked to break the cycle of domestic and family violence, strengthen family wellbeing, and reduce the overrepresentation of Aboriginal children in the child protection system. Our services span family support, youth work, men’s behaviour change, kinship care, reunification, social and emotional wellbeing, research, and workforce development. 

Supporting more than 2,300 families each year, KWY offers a collaborative, values-driven workplace where your work makes a genuine difference in the lives of Aboriginal families and communities. 

About the position:

We have (1) full-time or Part-time (0.8) vacancy available for an initial 12-month period, with a high likelihood of extension to 2031.

The KWY Program Coordinator – Intensive Family Services provides senior practice leadership, clinical direction and operational coordination to Family Practitioners.

The Program Coordinator works closely with the Senior Manager and Director. The Program Coordinator supports high‑risk decision‑making, oversees allocation and flow of referrals, monitors key performance indicators, and ensures service delivery aligns with cultural, clinical and contractual requirements.

This role plays a key leadership function in risk management, supervision, workforce capability, continuous improvement, and partnership engagement, ensuring children’s safety and wellbeing in the family home.

Key Responsibilities…

Provide line supervision, coaching and practice guidance to Family Practitioners.

Support high‑quality assessment, safety planning, case planning and risk management.

Escalate risk appropriately and support practitioners with complex decision‑making

Promote culturally responsive, trauma‑informed and healing‑centred practice

About you…

The successful applicant will be an experienced child and family practitioner with strong leadership capability and a deep understanding of Aboriginal ways of working.

You will bring:

2 years plus of extensive leadership experience in child protection, pre‑statutory services or intensive family support

Strong practice expertise in risk assessment, safety planning and therapeutic case management

Demonstrated experience working respectfully and effectively with Aboriginal children, families and communities

A sound understanding of trauma, intergenerational harm, attachment and child development

Confidence in supporting staff through complex risk, crisis and ethical decision‑making

Ability to balance practice leadership with program coordination, reporting and compliance

What we offer…

Competitive salary: $115,339 – $120,437 FTE (range dependent on experience and qualifications). Classification under the SCHADS Award (6.1 – 6.3)

Salary Packaging: Attractive salary packaging options, including meal entertainment benefits, novated leasing, and more up (package up to $15,900 per FBT year)

Generous leave benefits: Additional 7 days of gifted leave on top of the 4 weeks annual leave (gifted leave conditions apply)

Professional development: Growing organisation with great career opportunities and ongoing training and career growth

Inclusive culture: Join a friendly, values-driven team passionate about supporting the community

Employee Assistance Program: Support for your wellbeing

Job requirements…

Degree qualification in Social Work or a related discipline (e.g. Psychology, Human Services, Social Science or equivalent).

You must hold a current South Australian Driver’s license or a license which permits you to drive in South Australia.

Successful candidates will be required to hold and maintain probity checks including National Criminal History Record Check (Police Clearance), Working with Children Check (applicants need to hold a current WWCC to apply).

About applying…

Please submit your application via Seek, including a cover letter addressing the essential and desirable criteria outlined in the position description.

Visit our website www.kwy.org.au/vacant-positions to download the full job description.

Applications close once position is filled.

Start date: As soon as possible

Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply.

Company Overview

KWY provides Aboriginal people, families and communities with cultural and support services to build positive change.