Join one of Victoria’s leading wastewater specialists.
At Septic Systems Australia (SSA), we’re here to deliver cleaner water for our communities and waterways.
For more than 20 years we’ve designed, installed and serviced residential, commercial and industrial wastewater systems across Victoria. As our business continues to grow, we’re looking for an organised and proactive Sales Support & Project Administration professional to become an integral part of our installs sales team.
Based full-time at our Kilsyth office, you’ll provide the administrative backbone that keeps projects moving, customers informed and our Sales & Project Consultants focused on what they do best, building relationships and winning work.
Why join us?
- Join an established, growing Australian business
- Support a collaborative and down-to-earth team
- Variety across customer service, project coordination and administration
- Work alongside experienced technical and sales professionals
- Ongoing training and development opportunities
- Full-time permanent role based in Kilsyth
About the role
This is far more than a traditional administration position.
You’ll coordinate customer enquiries, prepare quotations, manage permit applications, maintain CRM records, liaise with councils, coordinate project documentation and ensure customers receive an exceptional experience from enquiry through to project handover.
Working closely with our Residential & Commercial installs Sales, you’ll play a key role in keeping projects organised while helping deliver outstanding customer service.
Day-to-day you’ll:
- Manage incoming customer enquiries
- Exceptional organisation and attention to detail, with the ability to manage competing priorities effectively.
- Coordinate Permit to Install (PTI) applications
- Liaise with councils and regulatory authorities
- Strong computer literacy, including proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and experience with CRM software.
- Prepare project documentation and handovers
- Monitor permit approvals and project progress
- Produce sales reports and administration support
- Communicate with customers throughout their project journey
- Work closely with our Operations and Technical teams
About you
You’re someone who enjoys keeping things organised, solving problems and delivering outstanding customer service.
You may come from Project Administration, Sales Support, Construction Administration, Building or Plumbing Administration, Customer Service, Estimating Administration, Building Supplies, Trade Services, Local Government or Permit Administration
Most importantly, you’ll bring:
- Exceptional organisation and attention to detail
- Outstanding communication skills
- A proactive, can-do attitude
- Strong computer and Microsoft Office skills
- Experience working across multiple priorities
- The ability to build positive relationships with customers and colleagues
Why SSA?
We’re proud of our reputation, our people and the work we do.
We’re looking for someone who enjoys working as part of a close-knit team, takes pride in delivering great customer experiences and wants to grow their career with a business that’s continuing to invest in its people.
If you’re looking for a role where your organisation, communication and coordination skills genuinely make a difference, we’d love to hear from you.
Apply now and become part of a team that’s helping deliver cleaner water for our communities and waterways.
