Go far with IOR
IOR might be the greatest Aussie success story you haven’t heard of… yet.
From humble roots in Eromanga, QLD, we’ve been fuelling the furthest corners of Australia for over 40 years. You won’t see our logo on racing cars. Instead, you’ll be part of a team that helps fuel LifeFlight’s choppers and supports communities around the nation – real work with real impact that’s growing every day.
At IOR, you’ll play a vital role in keeping our operations running smoothly while being part of a values-driven team that prioritises safety, service, and community. As our Retail Assistant, you’ll be a friendly face at our Injune Depot, providing outstanding customer service to locals, travellers and industry customers alike. Whether you’re serving customers, processing transactions, or helping keep the site running smoothly, you’ll play an important role in delivering the reliable service IOR is known for across regional Australia.
This is a great opportunity for someone who enjoys working with people, takes pride in providing excellent customer service and wants to be part of a supportive team that makes a real difference in regional communities.
Your opportunity
As our Retail Assistant, you’ll help deliver a positive experience for every customer who visits our Injune Service Station. This is a hands-on role focused on customer service, retail operations and maintaining a safe, clean and welcoming environment.
You’ll make an impact by:
- Providing friendly and professional customer service
- Processing cash, EFTPOS and account transactions accurately
- Assisting customers with fuel, oils, lubricants and convenience store purchases
- Replenishing stock and maintaining product displays
- Keeping the service station clean, safe and well presented
- Maintaining compliance with site safety procedures
- Building positive relationships with customers and members of the local community
What you’ll bring
You’re a friendly, reliable and customer-focused person who enjoys working with people and takes pride in delivering excellent service. You thrive in a hands-on environment,
can work independently, and bring a positive attitude to every interaction. Whether you’re assisting customers, processing transactions or helping maintain a well-presented store, you’re committed to creating a positive experience for everyone who visits.
To succeed in this role, you’ll need:
- Strong interpersonal and customer service skills, with the ability to build positive relationships and deliver exceptional service.
- Confidence handling cash, EFTPOS and account transactions accurately.
- Digital literacy and the ability to use point-of-sale systems, email and Microsoft Office applications.
- Previous experience in retail, customer service or a service station environment is highly regarded.
Why join IOR?
Approaching each day through our values of Innovation finding solutions, Our Communities serving people, and Reliability getting results, our team is focused on delivering what really matters to our customers. It’s this mindset that drives us forward. We’re about so much more than fuel. We’re about three key things:
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Right Team: It’s the kind of place where you walk in the door and instantly know you belong
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Right Track: We’re going somewhere, and as we get bigger, so do the opportunities to get stuck in and challenge yourself
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Right Now: There’s no dragging feet or endless committees here. We deliver for Australia every single day
You’ll also be rewarded with a range of benefits, including:
- Grow your expertise and career with access to experienced mentors and ongoing training and development opportunities
- Team member and family discounts on fuel (obviously!)
- Work hard, play hard with our Blue Squad social club – trivia and plenty of laughs!
- Plus salary sacrificing options, retail and health care discounts, Employee Assistance Program, and much more
Learn more about our benefits and what it’s like to work at IOR by visiting our careers page.
Ready to go further with us?
If this sounds like you, don’t overthink it – just apply! We look forward to meeting you.
For more information and to apply, please click the “Apply” button above. All applicants will receive a response.
We provide an equal employment opportunity for all; we see the value in diversity and celebrate individuality. This looks like respectful conversations and a safe workplace where everyone thrives.
