About the Role
InfoConsulting is seeking an IFS Finance & Projects Consultant to join our Support+ program practice. You will own support cases spanning both Finance and Projects modules, configure and troubleshoot IFS functionality across these areas, and support enhancement delivery for our enterprise clients.
You will be embedded and collaborate closely with our Australian Service Delivery PM to maintain SLA performance and deliver exceptional client outcomes.
Key Responsibilities
• Support and resolve IFS Finance cases across GL, AP, AR, Fixed Assets and lease accounting, Group consolidation, Tax reporting, Project Accounting, Business planning, and Cash Management
• Support and resolve IFS Projects module cases across project types, budgets, costing, and deliverables
• Configure and validate financial posting rules, voucher types, and period controls
• Manage end-to-end lifecycle for the project module, including project structures, phases, milestones, and cost elements
• Troubleshoot project actuals, WIP recognition, and revenue recognition issues
• Support CRIM configuration and the CRIM development workstream, including data setup and UAT coordination
• Troubleshoot erroneous postings, batch invoicing failures, and reconciliation discrepancies
• Assist with financial project data repairs and period-end project close activities
• Assist with payroll extract and integration issues touching the finance layer
• Support workflow and financial automation queries
• Manage period-end and year-end close support activities
• Document case resolutions, root-cause analyses, and knowledge base articles
• Produce clear, professional client-facing case updates and status communications
• Participate in continuous improvement activities and enhancement delivery
Required Experience
• 2+ years hands-on IFS experience across Finance and Projects modules (implementation or support – must have)
• Accounting qualification (foundation or preliminary – must have)
• Strong knowledge of IFS GL, AP, AR, and Fixed Assets
• Strong knowledge of IFS project costing, budgeting, and deliverable management
• Experience with CRIM or project revenue recognition (highly desirable)
• IFS Cloud or IFS Applications 9/10 experience preferred
• Customer support experience
• ServiceNow/Jira ticketing system experience (desirable)
• CRM module experience (desirable)
• Awareness of IFS reporting tools such as Power BI/Business Reporter
• Excellent written English for client-facing documentation
• Ability to diagnose and resolve complex configuration issues independently
Desirable
• IFS Finance and/or Projects certification
• Knowledge of Australian accounting and payroll requirements
• Experience in engineering, construction, or project-driven industry clients
• ITSM/ITIL awareness
