Summary:
Hospital Products Australia (HPA) is a leading supplier of innovative medical equipment and healthcare technology solutions to hospitals and healthcare providers across Australia. Due to continued growth, we are seeking a Service Technician to join our Victorian team.
This is a hands-on, customer-facing role where you’ll be the frontline technical support for our healthcare clients—installing, servicing, commissioning and supporting a range of technology devices used in clinical environments.
About the Role
Working closely with our Sales, Product Specialists and Service teams, you will:
- Provide high-quality service, fault finding and technical support to customers
- Install, commission and maintain healthcare technology equipment
- Support product training and in‑service education for clients
- Log, track and manage service requests to resolution
- Assist with warehouse, logistics and equipment preparation as required
- Ensure compliance with WHS, ISO standards and regulatory requirements
- Travel to customer sites across Victoria (with occasional interstate travel)
This role is primarily performed during business hours, with some ad‑hoc after‑hours or weekend work as required.
What You’ll Be Working With
You’ll support technology devices across HPA’s portfolio, including mobile and fixed IT mounting solutions and devices from leading manufacturers such as Wamee, GCX, Humanscale and Zebra.
About You
To be successful in this role, you’ll bring:
- Experience in electrical fault finding and troubleshooting
- Strong hands‑on experience with IT devices and technology equipment
- Competence using hand tools and installing technical equipment
- Excellent communication and customer service skills
- A proactive, can‑do attitude with strong attention to detail
- Ability to work independently and manage your own workload
- A current Australian Driver’s Licence and willingness to travel
Desirable (but not essential):
- Tertiary qualification in an IT or related discipline
- Experience working in healthcare or clinical environment
- Interest in project management
- Light Rigid Driver’s licence
What We Offer
- A stable, growing Australian healthcare business
- Supportive team environment with strong values
- Varied and interesting work across hospital and healthcare sites
- Opportunity to build specialist expertise in healthcare technology
If you’re a tech‑savvy Service Technician who enjoys hands‑on work and making a real difference in healthcare environments, we’d love to hear from you.
No Agencies.
