Mid-Level IT Support / Systems Administator

We are looking for a hands-on IT support / systems person to join the team.  This role is not help desk-only — you will be working across infrastructure, systems, and networking in a production environment.

We support ~40+ users, covering everything from password resets to software installs.

What You’ll Be Doing:

• Managing and maintaining Active Directory, including GPOs, users, and permissions.

• Supporting and maintaining TrueNAS systems, including ZFS pools, snapshots, and replication.

• Working with network infrastructure — VLANs, inter-VLAN routing, and general troubleshooting.

• Managing and maintaining pfSense firewalls.

• Supporting UniFi environments (switching, Wi-Fi, and basic access control).

• Supporting Windows 11 environments across users and workstations.

• Handling software deployment via OPSI.

• Administering and supporting Google Workspace.

• General troubleshooting across servers, network, and endpoints.

• Maintaining and updating our virtual servers.

What We’re Looking For:

• Solid experience with Active Directory and Group Policy.

• Good understanding of ZFS (snapshots, replication, general pool management).

• Strong networking fundamentals (VLANs, routing, switching).

• Experience with pfSense or similar firewall platforms.

• Familiarity with UniFi systems.

• Experience supporting Windows 11 in a business environment.

• Experience with Linux in a server environment (Proxmox, Truenas and generic Debian based systems).

• Experience with OPSI or similar deployment tools.

• Experience with Google Workspace.

• Experience with Univention Corporate Server is a bonus.

The Kind of Person this Suits:

• Understands that IT support exists to enable users.

• Understanding network, vlans, switch security etc in a complex, secure environment.

• Comfortable supporting ~40+ users in a busy environment.