About the Role
We are looking for a highly organised and customer-focused Sales Coordinator to support our Retail Sales team. This is a fast-paced role where you will work closely with Key Account Managers, major retail customers, and internal teams to ensure the smooth coordination of sales activities, customer requirements and retail promotions.
You’ll play a key role in maintaining strong customer relationships, supporting sales delivery, managing product and promotional processes, and ensuring our retail customers receive exceptional service.
Key Responsibilities
- Coordinate key retail customer accounts, delivering exceptional customer service and acting as a primary point of contact for enquiries, orders and account support.
- Manage end-to-end order processing, ensuring accuracy, timely delivery and strong collaboration with Supply Chain, Finance and Customer Service teams.
- Support Key Account Managers through sales forecasting, product projections, budget planning and the management of exclusive product lines.
- Coordinate and monitor retail promotional activity, including below-the-line promotions, promotional spend and execution across major retail customers.
- Prepare and analyse weekly and monthly sales reports, maintain accurate customer data, and identify opportunities to improve processes and customer outcomes.
About You
You thrive in a fast-paced environment and love building strong relationships with customers and internal stakeholders. You are highly organised, proactive and enjoy working across multiple priorities while maintaining exceptional attention to detail.
You take pride in delivering outstanding customer service and understand the importance of supporting both customers and sales teams to achieve commercial success.
You Will Bring
- Experience in a Sales Coordinator, Sales Support or Customer Service role, ideally within FMCG, grocery, retail or consumer goods.
- Strong customer relationship and account coordination skills, with the ability to provide exceptional service to both internal and external stakeholders.
- Experience supporting Key Account Managers, including order processing, sales reporting, forecasting and promotional planning activities.
- Advanced organisational skills with strong attention to detail, excellent communication skills and the ability to manage competing priorities.
- Strong Excel and data analysis skills, with experience preparing sales reports and working with major retailers such as Woolworths, Coles or other large retail organisations highly regarded.
Life at Hewitt
With 120 years of family ownership, Hewitt is an iconic Australian agricultural business with a deep commitment to land, livestock and community. Over the past decade, Hewitt has evolved from its livestock production origins into a global, sustainable protein producer, with premium organic and grass-fed brands stocked by leading retailers across Australia, the United States and Asia.
Guided by a vision to feed the world with a system that lasts forever, Hewitt delivers ethical, nutritious protein at global scale. Our fully integrated supply chain – spanning owned cattle stations, trusted producer partners, processing and retail – provides unmatched transparency, quality and resilience, setting Hewitt apart within the global food system.
Hewitt is a hands-on, collaborative business where being present matters. Whether in the office, on station, or in production, you’re contributing to something real: real food, real impact, real teamwork.
Join Hewitt for the Opportunity of a Lifetime
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Values-Driven Organisation – Join a company with a 120-year family heritage, a clear purpose, and a long-term focus on sustainability, animal welfare, and quality.
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Competitive Remuneration Package – We recognise and reward your contributions with a fair and transparent pay structure.
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Opportunities to grow and develop– Learn on the job, gain new skills, and progress across office, production, and farm/station roles.
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Support When You Need It – Access to our 24/7 Employee Assistance Program for personal and professional wellbeing.
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The Hewitt Experience – Shared Connections & Celebration – Our teams come together to celebrate wins and build connections. Enjoy monthly BBQs cooked with our finest meats, make-your-own wrap or sandwich, morning teas, staff sales, and Employee of the Month recognition. Whether you’re in the office, on production & warehouse sites, or working at our cattle and sheep stations, there’s always an opportunity to connect, celebrate, and enjoy being part of a tight-knit team.
Applications Close on 20 August 2026
Hewitt is committed to equal opportunity employment and to fostering a workplace that values equity, diversity, and respect. Reasonable adjustments are available throughout the recruitment process.
By applying, you acknowledge that proof of eligibility to work in Australia will be required.
We are managing this recruitment process internally and kindly request no contact from recruitment agencies. Unsolicited resumes will not be accepted.
