ABOUT US
Hampshire Property Group is a leading provider of residential and holiday park destinations across Australia and New Zealand, offering families and travellers memorable experiences in some of the most beautiful natural settings. We take pride in creating exceptional moments for our residents and guests while preserving the environment and local culture.
Located in the heart of Tamworth, just minutes from the CBD and close to the region’s major attractions, Tamworth Holiday Park offers a relaxed and welcoming stay for travellers visiting Australia’s Country Music Capital. The park provides a range of accommodation options including cabins, caravan and camping sites, making it an ideal choice for families, tourists and long-stay guests seeking comfort, convenience and great value.
We are currently seeking a Casual All Rounder (Reception & Housekeeping) to join our team.
ABOUT THE ROLE
This is a varied, hands-on role combining front office reception duties with housekeeping responsibilities to ensure our guests enjoy an exceptional stay.
This casual position offers approximately 15-20 hours per week, with shifts rostered across a 7-day rotating roster, including weekends. Hours and days will vary depending on operational requirements.
Your responsibilities will include:
- Providing friendly and professional customer service to guests at reception.
- Managing reservations, guest check-ins and check-outs.
- Responding to guest enquiries via phone, email and in person.
- Cleaning and presenting cabins to a high standard.
- Assisting with the cleaning of amenities, facilities and communal areas as required.
- Restocking accommodation and cleaning supplies.
- Reporting maintenance and safety concerns.
- Assisting with a range of general park duties to maintain a welcoming environment for our guests.
THE SUCCESSFUL APPLICANT WILL POSSESS
- Previous experience in a holiday park, hotel or hospitality environment in a similar role.
- Experience in both customer service and housekeeping is highly regarded.
- Reservation system experience (RMS preferred, however training will be provided).
- Cash handling experience.
- Strong computer skills, including Microsoft Office (Word, Excel and Outlook).
- Excellent communication and interpersonal skills.
- The ability to work independently and as part of a team.
- High attention to detail with a strong commitment to cleanliness and presentation.
- A friendly, positive attitude with excellent personal presentation.
- Flexibility to undertake a variety of tasks across reception and housekeeping.
- Availability to work across a 7-day rotating roster, including weekends.
- Availability for an immediate start is preferred.
The rate of pay for this role is based on the Hospitality General Award. If this sounds like you, we’d love to hear from you.
If you enjoy providing outstanding customer service, take pride in maintaining high presentation standards and are looking for a varied role within a friendly team, we’d love to hear from you.
Please send through an up-to-date resume along with a cover letter by clicking the Apply Now button.
Recruitment Agencies
Please note that we will not accept unsolicited resumes from Recruitment Agencies. No fees will be payable to any third party in respect of any candidate introduced without our prior written agreement.
