ABOUT US
For over 40 years, Hakka has been a leader in Australia’s Asian food market, bringing authentic Asian flavours to homes and businesses nationwide. Home to trusted brands including Hakka, Vinaco and Chung Yuen, we’re proud to be recognised as Australia’s “Asian Food Experts.”
We’re looking for a passionate Learning & Development Officer to join our team on a 6-month full-time contract, with potential for a permanent role.
In this hands-on position, you’ll partner with leaders and frontline teams to build capability, drive performance, and help people reach their full potential. If you’re motivated by developing others and creating real impact, we’d love to hear from you.
ABOUT THE ROLE
Reporting directly to the HR Manager, you will be responsible for but not limited to:
- Collaborating with relevant managers/supervisors to identify job-specific training needs through skills gap analysis
- Establishing role competency frameworks aligned to operational requirements, SQF/HACCP/WHS compliance, and leadership capability pathways
- Translating business strategy and S&OP requirements into capability development plans
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Developing and coordinating training programs to address competency gaps, including onboarding, policy compliance, soft skills, and job-specific skillsets
- Designing competency assessments to enhance retention and practical application of skills
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Driving and supporting SOP development and revisions with relevant teams
- Prepare reports on training activities, outcomes, and return on investment (ROI) for senior management
ABOUT YOU
- 2+ years experience in learning and development or a related role
- Experience in FMCG industry (highly regarded)
- Strong skills in designing and delivering engaging training programs
- Excellent communication and interpersonal skills
- Demonstrated experience in conducting a thorough skills gap analysis and competency assessments
- Proficiency with LMS tools that are SCORM 1.2 compliant
- Demonstrated experience in facilitating effective training sessions
- Tertiary qualifications in business, human resources, psychology, education or learning (desirable)
- Previous experience with Employment Hero HRIS and Go1 Learning (highly regarded)
- Strong analytical skills to evaluate training effectiveness and ROI
- A passion for continuous learning and helping others grow
WHAT YOU’LL GET
- Be part of an innovative and supportive team who is passionate about personal growth and development
- Play a key role in shaping the growth and success of our workforce
- Opportunity to work on exciting projects that drive continuous improvement
- Generous employee discounts across our product range
- Access to our Employee Assistance Program (EAP) for confidential counselling and support
If you’re passionate about developing people, driving capability and delivering learning that makes a real difference, we’d love to hear from you!
