Introduction:
Hachette Australia is seeking an experienced IT Business Analyst to join our dynamic IT and Operational team on 18-month fixed-term, full-time contract. You will manage day-to-day VISTA (ERP) changes, support operational improvements, and coordinate small to medium-sized IT projects across the business.
You will work closely with stakeholders, vendors and technical teams to gather requirements, prepare system and EDI mapping documentation, coordinate testing activities and ensure successful delivery of business-critical solutions. This is an excellent opportunity for a proactive and detail-oriented professional who enjoys stakeholder engagement, problem-solving and delivering practical technology outcomes in a collaborative environment.
Who we are and what we do:
Our mission at Hachette Australia, part of the global Hachette Livre group, is to make it easy for everyone to discover new worlds of ideas, learning, entertainment, and opportunity. With over 100 years of publishing excellence, our team of expert publishers and passionate readers seeks out the best stories from both established voices and emerging talents. We publish across a wide range of genres and formats, including fiction, memoirs, children’s books, and non-fiction, ensuring there is something for every reader.
Our commitment to diversity and inclusion is at the heart of our Changing the Story program, and we are proud to support Australian talent and voices from around the globe. We actively discover and nurture new writers through initiatives like the Richell Prize and our partnerships with the Emerging Writers’ Festival and Express Media.
Our goal is to continue shaping the future of publishing by supporting the storytellers that matter.
For more information, visit hachette.com.au.
About the role:
We are looking for a proactive IT Business Analyst to support business-critical ERP and operational systems while driving continuous improvement initiatives across the business. This role is ideal for
someone who enjoys stakeholder engagement, problem-solving, business process analysis and coordinating small to medium-sized IT projects in a fast-paced operational environment.
Key stakeholder relationships: ADS and Hachette staff, external vendors, IT suppliers, developers, 3PL partners and business stakeholders.
About you:
An IT Business Analyst should be proactive, detail-oriented, and capable of working closely with stakeholders to support ERP systems, business process improvements and operational projects. The
successful candidate.
- Should have experience in business analysis, requirements gathering, process mapping and supporting ERP platforms such as VISTA, SAP or similar business systems.
- Must be able to manage multiple priorities including day-to-day system enhancements, operational support activities and small to medium-sized IT projects.
- Should demonstrate strong stakeholder communication skills, with the ability to translate business requirements into clear functional and technical documentation.
- Should have experience preparing business requirements documents, systems design documentation and EDI/interface mapping documents.
- Must be comfortable collaborating with business users, vendors, developers and IT teams through analysis, testing, deployment and implementation phases.
- Should possess strong analytical and problem-solving skills, with the ability to identify process
improvement and automation opportunities.
- Should be adaptable, dependable and capable of working independently while contributing within a collaborative team environment.
- Needs to have a strong attention to detail, good organisational skills and a commitment to delivering high-quality outcomes and continuous improvement initiatives.
What’s in it for you:
At Hachette, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:
In addition to 20 days annual leave per year + public holidays, we have an extensive list of benefits that include: a wide-ranging training library, development programs including mentoring, up to 50% off book purchases, 2 volunteer days per year to use at your charity of choice, Changing the Story employee networks to join, the option to remote work during the month of January, annual free skin check, the option to work from home 2 days per week year round, and much more!
Our Commitment:
Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality, and socio-economic, regional and cultural backgrounds.
If you are shortlisted and need us to make any adjustments to help you attend for interview, please don’t hesitate to let us know.
Applications:
If you are looking for a career in a dynamic and highly successful publishing environment, please submit your most up-to-date CV highlighting key skills and experience relevant to this role by closing date of 12 June 2026.
*** Please note only shortlisted candidates will be contacted***
