About Us!
We are greyhound lovers who govern and facilitate the commercial operation of our vibrant sport of greyhound racing. GRNSW is invested at every stage of the greyhound lifecycle from breeding, racing to rehoming. GRNSW is committed to the long-term sustainability of the industry by caring for our People, Pups and Participants. GRNSW promotes the exciting racing aspect of the industry, as well as equally important, the welfare management and rehoming of our athletes.
About You!
You are a highly organised and compassionate animal welfare professional who is passionate about delivering exceptional care outcomes for greyhounds. You are proactive, detail-oriented, and thrive in a role that requires balancing multiple priorities while maintaining a strong focus on animal health and wellbeing.
You have experience coordinating medical care, rehabilitation programs, or animal welfare services, and are confident working closely with veterinarians, foster carers, and operational teams to ensure the best possible outcomes for animals in care. You have strong administrative and communication skills, with the ability to manage medical records, coordinate appointments, monitor treatment plans, and provide timely updates to key stakeholders.
You bring a sound understanding of animal health and welfare principles, rehabilitation processes, and compliance requirements. Your ability to identify health concerns, coordinate appropriate interventions, and support recovery programs contributes to positive welfare outcomes and successful rehoming pathways for greyhounds.
You are committed to maintaining high standards of care, fostering collaborative working relationships, and ensuring every greyhound receives the medical support, rehabilitation, and attention needed to prepare them for life in a loving home.
About this role!
This position plays a critical role in ensuring the highest standards of medical care, rehabilitation and welfare for greyhounds within our rehoming program.
Reporting to the relevant manager, the Medical Care Coordinator is responsible for coordinating at the Londonderry facility veterinary care and rehabilitation services for greyhounds in care. This includes managing medical assessments, treatment plans, rehabilitation programs, veterinary appointments and health records to ensure each greyhound receives timely and appropriate care.
The role works closely with veterinarians, foster carers, rehoming staff, and other stakeholders to support the medical treatment, recovery, and ongoing wellbeing of greyhounds throughout their journey to adoption. The Medical Care Coordinator is also responsible for maintaining accurate medical documentation, monitoring health outcomes, and ensuring compliance with animal welfare legislation, organisational policies, and best-practice standards.
This role is integral to achieving positive welfare outcomes and preparing greyhounds for successful rehoming by providing effective coordination of medical care, rehabilitation, and health management services.
Key Responsibilities
As the Medical Care Coordinator, you will:
- Coordinate and oversee the medical care, treatment, and rehabilitation of greyhounds within the Greyhounds as Pets (GAP) program.
- Monitor the health and welfare of greyhounds, identifying and responding to illness, injury, or behavioural concerns in a timely manner.
- Schedule and manage veterinary appointments, specialist consultations, surgical procedures, vaccinations, and ongoing treatment plans.
- Implement and oversee rehabilitation programs, including hydrotherapy and post-operative recovery plans, to support positive welfare outcomes.
- Maintain accurate and up-to-date medical records, treatment histories, and rehabilitation plans for all greyhounds in care.
- Liaise with veterinarians, specialists, and other stakeholders to coordinate medical and rehabilitation services.
- Provide guidance and support to kennel staff in relation to animal health, medication administration, and medical procedures.
- Monitor and manage medical supplies, medications, and rehabilitation equipment to ensure operational readiness.
- Support compliance with animal welfare legislation, veterinary guidelines, and organisational policies and procedures.
- Prepare health and welfare reports and contribute to continuous improvement initiatives that support the wellbeing and successful rehoming of greyhounds.
- Promote a positive and professional culture through effective communication, collaboration, and stakeholder engagement.
About our Perks!
- Christmas holiday shutdown period for two weeks.
- 5 for 4 weeks Annual Leave initiative. Take 4 weeks AL within a year, and you receive a 5th week to take in the same year.
- Hybrid working and flexible work hours.
- $1000 Wellbeing payment provided at $250 per quarter for you to take care of you.
- Employee Wellbeing Platform ‘Sonder’ for you and your family.
- Bi-yearly company-wide events.
- Truly a great culture where we all are invested in our People, Pups and Participants!
About our Values aligning with yours!
- Integrity in practice – Demonstrates a consistent and uncompromising commitment to the highest personal, and professional standards.
- Collaboration in practice – Values the importance to consistently establish and maintain credibility, engagement, and partnerships with a broad range of people.
- Accountable in practice – Willingness to be held to account for decisions, performance, emotions, and behaviours.
- Respect in practice – Respectfully acknowledge differences and consistently accommodate various opinions in their decision-making and actions.
- Excellence in practice – motivated to deliver quality service and critique current practices with a critical lens, to seek innovative improvements with a positive and sustainable impact.
About Your Skill Set!
- Experience coordinating animal health, veterinary, rehabilitation or welfare programs,
preferably within a greyhound facility, animal shelter, veterinary or related
environment.
- Demonstrated knowledge of animal health, injury management, rehabilitation processes and
animal welfare principles.
- Experience liaising with veterinarians, veterinary specialists, and other animal care
professionals.
- Strong organisational and administrative skills, with the ability to manage multiple
cases, appointments and competing priorities.
- Experience maintaining accurate medical records and managing confidential information.
- Excellent communication and interpersonal skills, with the ability to build effective
working relationships with staff, volunteers, foster carers, veterinarians and
external stakeholders.
- Ability to monitor treatment plans, identify concerns and escalate issues appropriately.
- Strong attention to detail and a commitment to maintaining high standards of animal
welfare and care.
- Proficient computer skills, including experience with record management systems and
Microsoft Office applications.
- Ability to work independently while contributing effectively as part of a team.
- Understanding of workplace health and safety requirements and their application in an animal
care environment.
- Current driver’s licence.
- Relevant qualifications in veterinary nursing as a minimum.
- Other relevant qualifications in animal studies, animal welfare or a related field
are desirable.
