The Willaneen provides short
term crisis accommodation for women and children who are escaping Family
Violence. This position is within the Accommodation Services which is
accessible to women and children escaping Family Violence. This accommodation
service offers equal support to women regardless of age, race, culture, sexual
preference and class.
This role is to support the
individual needs of women and children, including property readiness for
clients, and general support tasks as directed by Team Leader or Manager.
This position is to ensure
the safety and security of residents residing at the Refuge.
This position is to provide
general support to women and children during afterhours.
This role is not responsible
for Client Case Management duties.
This role is not responsible
for Client Intake and Assessment into Refuge.
Organisational Profile
GEGAC is an Aboriginal
Community Controlled Organisation based in Bairnsdale Victoria. Consisting of
about 200 staff, GEGAC is a Not-for-Profit organisation that delivers holistic
services in the areas of Primary Health, Social Services, Elders &
Disability and Early Childhood Education.
GEGAC advocates for the
self-determination of the Aboriginal community by prioritising services that
enhance social, emotional, and spiritual wellbeing, with culture at the heart
of everything we do.
Position Purpose
This position will provide practical support
within a crisis accommodation service for women and children experiencing
family violence, contributing to a safe, culturally respectful and trauma-aware
refuge environment, particularly during after-hours periods.
The role supports day-to-day
residential operations, including maintaining a safe and welcoming environment
and assisting with practical needs, while working alongside specialist staff
responsible for intake, assessment and case management.
Key Selection Criteria
·Demonstrated understanding of and
commitment to Aboriginal culture with the ability to liaise with and support
the local community.
·Ability to provide practical, day to
day support in a residential setting, to women and children who have
experienced family violence, using a trauma aware and strength-based approach.
·Ability to recognise and respond appropriately
to safety, wellbeing or risk concerns, with demonstrated capacity to promptly escalate
issues to qualified staff in accordance with organisational procedures.
·Demonstrated ability to work
collaboratively within a team to support the safe and consistent operation of a
residential crisis accommodation service, including respectful engagement with
families where there may be Child Protection involvement.
·Ability to communicate information in a
clear, concise, respectful, and culturally appropriate manner.
·Basic computer literacy, including
experience using Microsoft Office and client record systems, with strong time
management skills and the ability to prioritise tasks and manage competing operational
demands.
Qualifications and Registrations
Requirement (Essential or Desirable).
·Valid Victorian driver’s licence ESSENTIAL
·Demonstrated equivalent expertise and
experience in crisis accommodation, community services or a related field through
a relevant four-year degree with at least two years’ relevant experience, a
three-year degree with at least three years’ relevant experience, an associate
diploma with relevant experience, substantial relevant experience supported by
lesser formal qualifications, or an equivalent combination or qualifications,
training, previous appointments, service and/or study ESSENTIAL
·A satisfactory Working with Children
Check and Fit2Work Police Check ESSENTIAL
·A person of Aboriginal and or Torres Strait Islander
background DESIRABLE
·Proof of COVID-19 vaccinated to align with GEGAC
requirements ESSENTIAL
How to apply for this job
A copy of the position description can be obtained
by copying and pasting this URL into your browser: https://gegac.org.au/wp-content/uploads/2026/05/2026-05-AH-Response-The-Willaneen-PD-UPDATED-CEO-approved.pdf
A copy of the position description can also be
obtained by emailing HR@gegac.org.au.
Applicants must address the key selection criteria
for shortlisting.
Any applications that have not addressed the key
selection criteria will not be considered during the shortlisting process.
Applications can also be emailed to
HR@gegac.org.au.
This position will remain open until
filled. Applications may close at any time without notice. To avoid
disappointment or missing out, prospective applicants are strongly encouraged
to apply without delay.”
A valid Working with Children Check and Police
check is mandatory to work in this organisation.
“this advertisement is pursuant to the
‘special measures’ provision at section 8 of the Racial Discrimination Act 1975
(Cth)”.
