This
is an exciting position working directly with community who present with a
range of multiple and complex needs. This position works in a culturally safe,
holistic and client-centered approach and is part of the new vibrant
multidisciplinary Social and Emotional Wellbeing Team.
Organisational
Profile
GEGAC is an Aboriginal
Community Controlled Organisation based in Bairnsdale Victoria. Consisting of
about 200 staff, GEGAC is a Not-for-Profit organisation that delivers holistic
services in the areas of Primary Health, Social Services, Elders &
Disability and Early Childhood Education.
GEGAC advocates for the
self-determination of the Aboriginal community by prioritising services that
enhance social, emotional, and spiritual wellbeing, with culture at the heart
of everything we do.
Position
Purpose
The Case
Coordination Practitioner – SEWB provides culturally safe, trauma-informed, and
person-centred support to Aboriginal and Torres Strait Islander people
presenting with multiple and complex needs.
The role delivers intensive case coordination,
including:
•comprehensive SEWB and psychosocial
assessment
•development and implementation of
client-led case plans
•therapeutic and brief interventions
•warm and supported referrals
•aftercare planning
•ongoing monitoring of progress, risk,
and wellbeing
This role strengthens social and emotional
wellbeing by supporting individuals and families experiencing complex
challenges, including mental health concerns, AOD issues, grief and loss,
family stressors, identity and connection needs, and the impacts of
intergenerational trauma.
Practice is guided by Aboriginal ways of knowing,
being and doing, and by national frameworks including the National Strategic
Framework for Aboriginal and Torres Strait Islander Peoples’ Mental Health and
SEWB, the Cultural Respect Framework, and the National Drug Strategy
Key
Selection Criteria
·Demonstrated in-depth understanding of
Aboriginal social and emotional wellbeing, including the impacts of
intergenerational trauma, cultural identity, community dynamics, systematic
disadvantage and culturally grounded healing frameworks.
·Proven experience delivering intensive
support to clients with multiple and complex needs using coordinated,
culturally safe and trauma-informed practice approaches.
·High-level capability to undertake
comprehensive SEWB and psychosocial assessments, identify risks, and develop
client-led case plans that integrate cultural strengths. Family involvement and
appropriate supports.
·Demonstrated ability to deliver brief therapeutic
interventions, including motivational interviewing and other evidence informed
approaches, and to provide warm, supported referrals to culturally safe and
mainstream services.
·Exceptional ability to build trust and therapeutic
rapport with Aboriginal people, families and community members, particularly
those experiencing trauma, grief, AOD concerns or mental health challenges.
·Strong professional integrity,
including the ability to maintain confidentiality, uphold ethical boundaries,
and apply sound judgement in complex and sensitive situations.
·High standard of documentation and case
recording, including accurate, timely and culturally respectful case notes,
assessments, plans and referral records.
·Competence and confidence using
electronic client management systems and Microsoft Office applications,
including the ability to meet reporting and data quality requirements.
·Understanding of governance, quality
and safety frameworks relevant to primary health and community services
(including Child Safe Standards, Social Services Standards, Victorian
information sharing schemes, and clinical governance principles), and the
ability to apply these in day-to-day practice.
Qualifications
and Registrations Requirement (Essential or Desirable).
·Valid Victorian and unrestricted driver’s
licence ESSENTIAL
·Demonstrated understanding of Aboriginal culture,
and the health and wellbeing needs of Aboriginal people ESSENTIAL
·Certificate
IV qualification (or equivalent experience) in Alcohol and Other Drugs,
Counselling, Community Services/Social Work Support, Mental Health or Youth
Work, demonstrating capability in trauma-informed practice, culturally safe
client engagement, complex needs assessment, brief therapeutic intervention,
coordinated care, risk identification, and the application of evidence-informed
SEWB frameworks within primary and community health environments ESSENTIAL
·A satisfactory Working with Children
Check and Fit2Work Police Check ESSENTIAL
·A diploma-level qualification (or equivalent
experience) in Alcohol and Other Drugs, Mental Health, Counselling, Community
Services, or a related behavioural or social science field, demonstrating
advanced capability in trauma-informed practice, therapeutic engagement,
complex case coordination, culturally safe service delivery, and the
application of evidence-informed approaches within primary and community health
settings HIGHLY DESIRABLE
·A person of Aboriginal and or Torres Strait Islander
background HIGHLYDESIRABLE
·Membership (or eligibility for membership) with a
relevant professional association such as ACWA, PACFA, ACA, NAATSIHWP, AASW,
ANZMHA, or a recognised AOD or mental health professional network HIGHLY DESIRABLE
·Proof of COVID-19 vaccinated to align with GEGAC
requirements ESSENTIAL
How
to apply for this job
A
copy of the position description can be obtained by copying and pasting this
URL into your browser: https://gegac.org.au/wp-content/uploads/2026/05/Case-Coordination-Practitioner-–-SEWB.pdf
A
copy of the position description can also be obtained by emailing
HR@gegac.org.au.
Applicants
must address the key selection criteria for shortlisting.
Any
applications that have not addressed the key selection criteria will not be
considered during the shortlisting process.
Applications
can also be emailed to HR@gegac.org.au.
This
position will remain open until filled. Applications may close at any time
without notice. To avoid disappointment or missing out, prospective applicants
are strongly encouraged to apply without delay.”
A
valid Working with Children Check and Police check is mandatory to work in this
organisation.
“this
advertisement is pursuant to the ‘special measures’ provision at section 8 of
the Racial Discrimination Act 1975 (Cth)”.
