Employment OS for your Business

General Manager, Operations

Coffs Harbour, New South Wales 2450, Australia • Full-time
AI Job Summary
  • Significant leadership experience within health, community or social health services.
  • Strong understanding of clinical governance, service quality and risk management.
  • Proven ability to lead and support managers and multidisciplinary teams.

Role Type

On-site • Contract • Full-time • Executive

Description

General Manager, Operations

Galambila Aboriginal Health Service

Coffs Harbour NSW

Lead with purpose. Strengthen community outcomes. Support the next generation of leaders.

Galambila Aboriginal Health Service is seeking an experienced and values driven operational leader to join our Executive Leadership Team as General Manager, Operations.

This is a rare opportunity to contribute to a growing Aboriginal Community Controlled Health Organisation delivering culturally safe, integrated and community led health services on Gumbaynggirr Country.

We are looking for a highly capable operator who can confidently lead across complex clinical and social health environments, while also supporting and developing a growing team of emerging managers and leaders. This role requires someone who can balance strategic thinking with strong day to day operational leadership, workforce support and service oversight.

About the Role

Reporting directly to the Chief Executive Officer, the General Manager, Operations provides executive leadership across Galambila’s core operational service areas including clinical health care services, social health programs, child and family health services and quality/systems improvement.

You will work closely with a developing leadership team to provide coaching, guidance and operational support across the organisation. The successful candidate will be a strong and credible leader who can navigate complexity, manage competing priorities and build effective working relationships across all levels of the organisation.

About You

You are an experienced health or community services leader with strong operational capability and the clinical credibility to oversee a broad range of multidisciplinary services.

You are highly organised, adaptable and solutions focused, with the ability to balance strategic priorities alongside the realities of day-to-day operational leadership.

You will bring:

·Significant leadership experience within health, community or social health services

·Strong understanding of clinical governance, service quality and risk management

·Proven ability to lead and support managers and multidisciplinary teams

·Demonstrated experience influencing positive workplace culture and driving operational or service improvement initiatives

·Experience navigating organisational change, workforce challenges and competing priorities

·Excellent communication, coaching and relationship building skills

·A collaborative and emotionally intelligent leadership style

·Strong understanding of culturally safe and community centred service delivery

Experience working within an Aboriginal Community Controlled Health Organisation or with Aboriginal communities will be highly regarded.

Why Join Galambila?

At Galambila, our work is guided by the values of Compassion, Respect, Empowerment, Inclusivity and Accountability.

In addition to a meaningful and rewarding leadership opportunity, Galambila offers:

·Competitive executive salary and benefits package, negotiated based on experience

·Access to Not-for-Profit salary packaging benefits

·Additional leave entitlements including an additional week of annual leave and cultural and wellbeing focused leave provisions

·Investment in ongoing professional growth, leadership development and career progression

·Relocation support available to assist with your transition to the region

To Apply

Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply.

For a confidential discussion or copy of the position description, please contact Abundance HR melisah@abundancehr.com.au.

Applications should include:

·Resume

·Cover Letter addressing suitability for the role

Applications close Sunday 14 June 2026.

Company Overview

Galambila Aboriginal Health Service is a leading provider of culturally relevant, comprehensive healthcare for Aboriginal communities in Coffs Harbour, Urunga, Bellingen, and Woolgoolga. Based on the stunning Coffs Coast of Northern NSW, we offer the opportunity to make an impact while enjoying a sought-after coastal lifestyle.