Scheduling Coordinator

Summary:

The Scheduling Coordinator plays a vital role in the social care sector by ensuring efficient scheduling of services for clients in Pakenham, Victoria. This part-time position is ideal for individuals looking to start their career in social care, providing essential support to both clients and care staff. The role is crucial for maintaining high standards of service delivery and client satisfaction.

Responsibilities:

• Coordinate and manage the scheduling of care services for clients in a timely manner.
• Communicate effectively with clients, families, and care staff to confirm appointments and address any scheduling conflicts.
• Maintain accurate records of client schedules and service delivery.
• Assist in the onboarding of new clients by gathering necessary information and scheduling initial assessments.
• Monitor and adjust schedules as needed to accommodate changes in client needs or staff availability.
• Provide administrative support to the management team as required.

Qualifications:

• High school diploma or equivalent.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in using scheduling software and Microsoft Office Suite.
• A genuine interest in social care and helping others.