About Us
We are Queensland’s largest hunger relief charity. Our vision is a Queensland without hunger. We believe that access to healthy food is a basic human right. Each week, we support 135,000 Queenslanders in crisis and provide breakfast to 52,000 children each school week. We work in collaboration with 350 Community Partners and 430 Schools. Alongside food relief, we rescue surplus food that would otherwise go to waste, reducing landfill and protecting the environment. We’re also focused on long-term change, partnering with communities to build fairer, more resilient local food systems.
- Every $1 donated creates 2 meals.
- We provide more than 150 meals every minute and over 10,000 meals every hour of operation.
- Each year, we provide 12.7 million kilograms of food and groceries, which is the equivalent of 22 million meals and 1.1 million breakfasts.
About the Role
This opportunity is an on-site role at our Distribution Centres in Morningside. In this role, you’ll be the friendly face that welcomes our community partners, helps them access food and grocery items, and ensures everything runs smoothly from order to pickup. You’ll also support our warehouse operations and assist with admin tasks to keep things organised and efficient.
Your day-to-day work will include:
- Greeting and assisting our community partners when they arrive at our warehouse
- Coordinate the customer journey through the warehouse, including in person shopping, order collection, EFTPOS transactions, invoicing, and account or card payments and processing payments using our Point of Sale (POS) system
- Responding to enquiries and managing email communications
- Supporting community partners with online orders and guiding them through our webstore
- Helping with stock rotation and preparing orders for collection
- Assisting with data entry, order tracking, and other admin tasks
- Pitching in with warehouse operations during busy times
- Supporting small projects and helping improve how we serve our community partners
Who You Are
You’re someone who enjoys helping others and working in a team to get things done. You bring a positive attitude, a willingness to learn, and a strong sense of responsibility. To thrive in this role, you’ll ideally have:
- Experience in administration, customer service, or a similar role (bonus if you’ve worked in a warehouse or logistics setting!)
- Great communication and people skills—you’re friendly, helpful, and enjoy working with others
- Good attention to detail and the ability to stay organised, even when things get busy
- Confidence using computers, including Microsoft Office, and a willingness to learn new systems (like CRM or inventory tools)
- The ability to manage your time well and work independently when needed
- A flexible, can-do attitude—you’re happy to pitch in wherever help is needed
Why Join Us?
Be a part of a purpose-driven organisation where the work you do really does have an impact on the lives of many families living in Queensland. Enjoy benefits including:
- Not-for-profit salary packaging
- Learning, development, and career growth
- 12 weeks paid Parental Leave
- Gifted Holiday closure leave
- An employee assistance program for you and your family
Diversity and Inclusion
Foodbank Queensland is an equal opportunity employer. We encourage applications from people of all backgrounds, including First Nations people, people with disabilities, LGBTQIA+ individuals, and people from culturally and linguistically diverse backgrounds. We believe in fostering an inclusive and supportive workplace where everyone can thrive.
How to Apply
Job applications will be reviewed as they are submitted. If you are interested in this opportunity, please submit your CV as well as a Cover Letter addressing the key role requirements listed as soon as possible.
