Hi there! We’re Five Good Friends.
We’re an approved aged care and NDIS service provider helping our Members (others call them clients) live vibrantly in their own homes. We wrap a care team around them and their families, supported by innovative software that coordinates in the background—so our teams can
focus on what matters most: delivering exceptional care.
We’re proud to be a place where purpose meets impact.Every day, our work contributes to helping people live their best lives, and that starts with our people.
About
the Role
This isn’t your typical outbound sales role.
At Five Good Friends, every conversation you have
can make a real difference. You’ll be connecting with older
Australians, people living with disability, and their families at pivotal
moments. During these calls, you’ll support them in understanding their
options, navigating care systems, and feeling confident living independently in
the home they love.
Success
here comes from your ability to listen, build trust, and genuinely care. You’ll
use your sales skills not just to convert leads, but to guide people toward
better outcomes and a better quality of life.
If you’re a proactive, organised sales
professional who thrives on connection, purpose, and making a real difference, this
is your opportunity to do meaningful work every day.
What You’ll Be Doing
· Drive outbound engagement with
warm leads, using your communication skills to create trust and open quality
conversations
· Nurture your pipeline of warm
leads, building relationships over time and guiding each person toward becoming
a Five Good Friends member
- Use your sales skills with
empathy by handling objections, reinforcing value, and helping people
choose the support that’s right for them
- Collaborate closely with
your team to ensure a smooth and supportive experience from first contact
through to sign-up
We are
currently recruiting for the 9:30am–5:30pm shift. Enjoy a hybrid work
style where the team connects weekly in our South Bank office, while also
benefiting from the flexibility to work from home.
About
You
You’re a
natural relationship builder who knows that great sales start with genuine care
and understanding. You’re motivated by results but even more by making a
meaningful impact in people’s lives. You have:
- 2+ years in an outbound
sales role, ideally within a call centre environment
- Experience using CRM
systems and marketing automation tools
- Solid understanding of
sales principles and customer service practices
- Ability to manage your own pipeline,
keeping accurate CRM records and following up consistently to deliver
great outcomes
- Strong communication skills
– clear, confident and compassionate
- Highly organised, with
strong administration and time management skills
- Ability to obtain and
maintain a relevant clear criminal history check
The benefits of joining us
Use your sales skills and
experience for good, knowing the work you do each day has a real impact. You’ll
be part of a supportive team that genuinely cares for each other and future
members.
And a few more things
we think you’ll value:
·A competitive salary package that recognises your
skills and experience.
·Flexible work options—based in South Brisbane
with the option to work from home a few days per week.
·Annual $500 health and wellbeing allowance.
·Additional annual leave accrual after your second
year. Free confidential counselling through our Employee Assistance Program.
·Parental leave top ups for eligible caregivers,
including superannuation support. Extend our care to a loved one at a special
rate.
·A workplace with an employee engagement score 17%
above industry average.
·And after 5 years of continuous service—a trip to
Okinawa, Japan, the community that inspired Five Good Friends.
How
to Apply
If this role sounds like you, click the apply
button and follow the prompts. Please include your CV and a cover letter
telling us a bit about yourself and why this role is a great fit.
Please, no external recruiters or agencies.
