Fire Service Scheduler / Coordinator

Full-Time Service Scheduler / Coordinator
Fire Service Plus – Illawarra Region

Fire Service Plus is currently seeking an experienced and organised Service Scheduler / Coordinator to join our growing team on a full-time basis.

We are looking for someone with proven experience in scheduling and coordinating field technicians who can confidently manage day-to-day operations in a fast-paced service environment.

Why Join Fire Service Plus?

• Join a respected and growing business with a strong reputation throughout the Illawarra, South Coast, ACT & Sydney areas
• Enjoy long-term job stability through established and ongoing service contracts
• Work within a supportive team environment where knowledge and experience are shared
• Coordinate works across some of the region’s leading commercial and industrial sites

About the Role

As our Service Scheduler / Coordinator, you will play a key role in ensuring our technicians are efficiently scheduled and our clients receive exceptional service and communication.

Key Responsibilities

• Schedule and coordinate workloads for 15+ field technicians
• Confirm appointments and maintain daily schedules
• Communicate with clients regarding bookings, attendance times, and job completion updates
• Liaise with Service Managers and Team Leaders regarding scheduling requirements and operational matters
• Ensure service jobs are completed and closed out efficiently
• Manage service-related email communications and general administration tasks
• Maintain accurate records and ensure smooth daily operations

Skills & Experience

• Experience in scheduling, service coordination, or administration within a trade or service-based industry
• Strong organisational and time management skills
• Excellent communication and customer service abilities
• Confident computer skills and ability to multitask efficiently
• Proactive attitude with strong attention to detail

If this opportunity sounds like the right fit for you, we would love to hear from you.