Employment OS for your Business

Academic Administration Coordinator

Pennant Hills, New South Wales 2120, Australia • Full-time
AI Job Summary
  • 3–5 years of experience in an administration role.
  • Demonstrated administration and project coordination skills.
  • Demonstrated experience providing strong person-centered customer service.

Role Type

On-site • Permanent • Full-time • Mid-level

Description

  • A permanent, full-time position with free onsite parking
  • Work as part of a team to fulfill administration needs for Excelsia’s academic Schools
  • Be an integral part of Excelsia’s life-transforming global Christian learning community

 

About the Role

Reporting to the Academic Administration Manager, primary responsibilities are to:

  • Serve allocated Schools with administrative support, providing support supervisory duties (training, distribution of work, checking and proofing work for finalization) for the Academic Administrative Assistants on behalf of the Academic Administration Manager.
  • Coordinate administrative projects to ensure the smooth operation of the Schools;
  • Provide exceptional customer service to staff and students as the first point of contact for the Schools;
  • Maintain and update course and student information in the Excelsia Learning Management System (Moodle);
  • Support casual academic staffing allocations for the Schools for each study period;
  • Compile student academic information and submit reports for academic processes;
  • Provide secretarial services to various committees including document preparation and minute taking;
  • Serve as a team player and share best practice across student experience, system upkeep, organisation, and planning.

 Selection Criteria

Qualifications and Professional Standing:

  • Post-secondary qualification in Administration, Business, Customer Service, or other.
  • Working experience, 3 – 5 years in an administration role.
  • Working experience, 1 – 2 years with back-end/administrator responsibility for maintaining information in software systems.

 Essential:

  • Committed Christian, involved in a local congregation;
  • Demonstrated administration and project coordination skills;
  • Demonstrated experience in providing strong person-centered customer service;
  • Working knowledge of a learning management system (such as Moodle) and database (such as Paradigm) is an advantage;
  • Strong technological literacy of Microsoft Word, Excel and PowerPoint, Publisher and Outlook;
  • Excellent oral and written communication skills and the ability to encourage and lead team-mates to deliver high quality work;
  • Proven organisational skills with the ability to multi-task prioritise and meet deadlines;
  • Must have acute attention to detail and high level of accuracy;
  • Demonstrated excellent interpersonal skills, ability to work appropriately with students, faculty, and administrators, independently as well as in a busy team environment.
  • Full Australian Working Rights.

About Us

Excelsia University College was founded in 1983 as Australia’s first Christian arts college and, together with Indiana Wesleyan University, we are part of a global Christian learning community with big plans to take Christian higher education to the next level in Australia and the Asia-Pacific region for undergraduate and postgraduate students.

Excelsia Benefits

  • Maximise your “take home” income through our Salary Packaging scheme. 
  • Enjoy flexible and family friendly policies, providing generous leave and working conditions. 
  • Experience working in a culturally rich environment, with opportunities to engage in spiritual devotions. 
  • Upskill with our substantial tuition discount to eligible staff and their immediate families to study Excelsia courses. 
  • Our employees have access to earned wages, the ability to save before you’re paid, financial education and much more.

Learn more about why Excelsia is Great Place to Work ® Certified and why our staff love working at Excelsia here: https://greatplacetowork.com.au/companies/excelsia-college/

 

This full-time position is based in Pennant Hills.

 

How to Apply

If you meet the above criteria, you have a great opportunity to join our Christian community. Please provide your application with resume and covering letter addressing the position criteria via this website. If you have any queries regarding the position or application process, please contact us via work@excelsia.edu.au.

 

Excelsia University College is a smoke free campus. 

Company Overview

Excelsia contributes to making a better world through active participation in a life-transforming global Christian learning community.