Veterinary Receptionist – Evervet East Melbourne
Not every veterinary clinic feels the same to work in.
Some clinics leave you counting down to the end of the day.
Others remind you why you joined the profession in the first place.
At Evervet, we’re building the second kind.
We believe pets make us better humans. We believe veterinary medicine should feel compassionate, collaborative and sustainable – for patients, clients and the people caring for them.
Our clinics are built around one simple philosophy:
What’s Best for the Pet.
That means great communication, kindness, teamwork and creating workplaces where people can do their best work while delivering exceptional care to clients and their pets.
About Evervet East Melbourne
Evervet East Melbourne is a modern, purpose-built veterinary clinic with a growing client base and a supportive team.
Located in the heart of East Melbourne, just moments from Fitzroy Gardens, the MCG and Melbourne’s CBD, we offer the perfect balance of neighbourhood clinic culture and inner-city convenience.
We’re the kind of clinic where you’ll get to know clients by name, celebrate successes together, support each other through busy days, and genuinely enjoy coming to work.
You’ll be part of a close-knit team while also having the support of the wider Evervet network across Melbourne.
About the Role
We are looking for an experienced Veterinary Receptionist who enjoys helping people, loves animals and takes pride in creating a welcoming experience for every client who walks through the door.
As the first point of contact for our clients, you’ll play a vital role in the smooth running of the clinic and the care we provide.
Your responsibilities will include:
- Greeting clients and patients
- Managing appointments and schedules
- Answering phones and responding to enquiries
- Processing payments and managing accounts
- Supporting client communication and follow-up
- Assisting with the day-to-day flow of the clinic
- Working closely with our veterinary and nursing teams
About You
We’re looking for someone who:
- Has previous veterinary reception experience, or customer service experience in a professional environment
- Loves building relationships with clients
- Communicates with warmth, empathy and professionalism
- Stays calm and organised in a busy environment
- Has excellent attention to detail
- Enjoys working as part of a team
- Brings a positive attitude and sense of humour to work
- Understands that every client and every pet deserves to feel genuinely cared for
What We Offer
- A genuinely supportive and friendly team
- A locally owned veterinary group
- A beautiful purpose-built clinic
- Leaders who care about culture and wellbeing
- Opportunities for growth and development
- Fear Free-focused patient care
- A workplace where your contribution is valued and appreciated
The Details
- Full-time or part-time considered
- Veterinary reception experience preferred
If you’re looking for a role where you can make a real difference to clients, patients and your team while working in a supportive and positive environment, we’d love to hear from you.
Please send your CV and cover letter to careers@evervet.vet
No corporate scripts. No recruitment agencies. Just a genuine conversation.
