Human Resource Coordinator

About the business

Everglow Community Care Links Incorporated is one of North Queensland’s largest not for profit community care providers. We are an Aged Care provider with a reputation for cultural leadership and innovation.

We employ over 100 staff and provide assistance to over 1,200 clients in Ingham, Townsville, and Ayr.

With a heritage spanning over 35 years, we are proud of our history and we are also excited about our future.

About the Role

The Human Resources Coordinator is responsible for coordinating and supporting all aspects of the employee lifecycle while ensuring compliance with relevant legislation, Awards and the Aged Care Quality Standards.

This role plays a key part in fostering a positive workplace culture, supporting managers and employees, and ensuring HR systems and processes operate effectively across the organisation.

Key responsibilities include:

• Coordinating end-to-end recruitment and onboarding processes
• Managing employment advertising platforms including SEEK and Indeed
• Preparing employment contracts and maintaining HR records and systems
• Ensuring employees are engaged under the correct Award classifications and pay points
• Monitoring staff compliance and competencies
• Supporting performance appraisal and performance management processes
• Managing employee relations matters, grievances and workplace issues
• Coordinating staff wellness initiatives, retention strategies and team activities
• Assisting with workforce planning and HR reporting
• Supporting continuous improvement and HR policy development
• Ensuring compliance with Fair Work legislation, WHS requirements and Aged Care Quality Standard 7

About You

To be successful in this role, you will have:

• Experience in a Human Resources role, ideally within aged care, community services or healthcare
• Strong understanding of Modern Awards, Fair Work legislation and HR best practice
• Excellent communication and interpersonal skills
• Strong organisational skills with high attention to detail
• Experience using HR systems and recruitment platforms
• The ability to build positive relationships across all levels of an organisation

Why Join Us?

• Supportive and collaborative team environment
• Opportunity to contribute to workforce culture and organisational improvement
• Not for profit salary packaging benefits
• Meaningful work within the aged care and community sector
• Monthly RDO