About the Company:
Essential Nursing and Disability Services is a diversity-led NDIS care and community services provider committed to excellence in everything we do. Our unique team partners with stakeholders to deliver person-focused caring services across the disability sector, ensuring each participant receives the support they need to thrive. We recognise that every participant has individual needs, aspirations, and preferences. That’s why we take the time to listen, understand, and tailor our services to ensure each person can achieve their full potential and enjoy a fulfilled life at home and within their community.
About the role:
This is a true HR generalist role where you will be at the heart of operations – supporting leaders, driving compliance, and managing employee relations across the organisation.
You will act as a trusted advisor to managers (SDLs, HTLs, and leadership) and work closely with the HR Lead to ensure all HR practices are audit-ready, legally compliant, and aligned with NDIS requirements.
Key Responsibilities:
Recruitment & Workforce Planning
- Manage end-to-end recruitment across support, clinical, and corporate roles
- Build talent pipelines and proactively identify workforce gaps
- Ensure all pre-employment checks are completed (NDIS Screening, VEVO, references, etc.)
Onboarding & Compliance (NDIS-Focused)
- Maintain staff compliance registers and certification tracking
- Drive compliance with NDIS Worker Screening, First Aid/CPR, and mandatory training
- Coordinate onboarding through Employment Hero and i-Induct
- Ensure staff are fully compliant before commencing shifts
Employee Relations & Case Management
- Manage workplace investigations, grievances, and conduct matters
- Provide practical ER advice to leaders aligned with Fair Work obligations
- Maintain ER case registers and ensure procedural fairness
Performance & Development
- Coordinate probation and performance review cycles
- Support leaders with PIPs and performance improvement strategies
- Identify workforce trends and recommend improvements
HR Systems & Reporting
- Maintain accurate HR data and conduct system audits
- Prepare compliance and workforce reports
- Support audit readiness and documentation
Policy & Compliance
- Ensure alignment with SCHADS Award, Fair Work Act & NES, WHS (WA) and
NDIS Practice Standards.
- Support policy implementation and continuous improvement
- About You:
You are a confident, detail-oriented HR professional who thrives in a fast-paced, compliance-driven environment.
Essential:
- Diploma or higher qualification in human resources or related field
- 3+ years’ experience in a generalist HR role
- Strong experience managing employee relations cases
- Solid understanding of SCHADS Award, Fair Work Act & NES
- Excellent communication and stakeholder management skills
- Ability to manage sensitive matters with professionalism and integrity
Highly Desirable:
- Experience in NDIS, healthcare, or community services
- Exposure to audit environments and compliance frameworks
- Experience with HR systems (e.g. Employment Hero and ShiftCare)
What’s on offer?
- Flexible work arrangements
- $80,000 – $95,000 per annum plus super
- Novated lease – saving on tax
- Learning & development opportunities
- Positive and Inclusive work culture
