Senior Family Violence Case Manager
Emerge Support Network | Melbourne (South East/ Bayside region)
Permanent | 30 hours per week | SCHADS Level 6
About Us
Emerge Support Network is a dedicated family violence service in Melbourne, committed to empowering and safeguarding families affected by violence. We provide comprehensive support services, including refuge, transitional housing, and evidence-based therapeutic interventions.
About the Role
This is a senior family violence case manager role within a specialist family violence service working across refuge and outreach settings. You will provide specialist case management support to women and children experiencing family violence while also supporting and strengthening staff practice through secondary consultation, guidance and knowledge sharing. This is a senior, practice focused position requiring experience managing complex and high-risk family violence cases and the ability to support and guide other practitioners.
Key Responsibilities
• Deliver specialist family violence case management and manage a caseload providing holistic and individualised support
• Conduct risk assessments and safety planning in line with the MARAM framework
• Provide secondary consultation and practice guidance to staff to strengthen capability
• Undertake trauma informed assessments and support referrals in collaboration with the broader team
• Work across refuge, transitional housing and outreach settings
• Build strong networks with external services including mental health and AOD providers
• Support consistent, high quality, trauma informed and client centered practice
About You
• Minimum three years’ experience in family violence or a related sector
• Relevant tertiary qualification meeting Rec 209 requirements
• Strong experience in risk assessment, safety planning and case management
• Demonstrated ability to mentor and support staff practice
• Confident working with complex and high risk situations
• Strong communication, relationship building and organisational skills
Benefits
• 12 weeks paid parental leave
• Salary packaging
• Annual leave loading
• Wellbeing days and birthday leave
• Generous EAP available to staff and immediate family
• Ongoing training and professional development throughout the year
• Supportive, values driven team environment
Additional Requirements
• Working With Children Check
• National Police Check
• Victorian Driver’s Licence
• Participation in on call roster
• Meet Recommendation 209 minimum qualifications, including a relevant tertiary qualification such as Social Work or a related discipline
Important Information
To be female is a genuine requirement for this position under Section 31 of the Anti Discrimination Act 1977.
We strongly encourage applications from people with lived experience and from Aboriginal and Torres Strait Islander and culturally diverse backgrounds.
If you are passionate about supporting women and children and want to play a senior role in strengthening practice and outcomes, we would love to hear from you.
