Refuge Support Worker

Refuge Support Worker (Casual)

Day & Night Shifts Available

East Melbourne | 3 Positions Available

About Us Elizabeth Morgan House Aboriginal Women’s Services (EMHAWS) is a proud Aboriginal Community Controlled Organisation supporting Aboriginal women and children experiencing family violence since 1976. We provide culturally safe, trauma-informed support through crisis accommodation, case management, advocacy and counselling.

About the Role We are seeking 3 compassionate and dedicated female Refuge Support Workers to join our team on a casual basis, with both day and night shifts available.

You will play a vital role in supporting women and children in a high-security refuge, providing crisis support, advocacy, and practical assistance to help them feel safe and empowered.

Key Responsibilities

• Provide support, intake and advocacy to women and children
• Assist with safety planning and case support
• Maintain a safe, respectful and welcoming environment
• Complete case notes, handovers and documentation
• Support daily living, parenting and wellbeing needs

About You

• Experience in family violence, community services or similar
• Strong understanding of trauma-informed and culturally safe practice
• Ability to work independently in a 24/7 roster environment
• Excellent communication and interpersonal skills

Requirements

• Relevant qualification or equivalent experience
• Current WWCC, Police Check & Driver’s Licence
• Ability to meet Mandatory Minimum Qualifications (MMQ) requirements

Important Information This is a special measure role under Section 28 of the Equal Opportunity Act 2010:

• Open to female applicants only
• Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply

Why Join Us?

• Meaningful, community-led work
• Supportive and culturally grounded team
• Opportunity to make a real difference in women’s lives