Drive Thru Team Member

Summary:

As a Drive Thru Team Member at our Carrum Downs location, you will play a vital role in delivering exceptional customer service in a fast-paced environment. Your primary responsibility will be to ensure that each customer has a positive experience while efficiently processing orders and maintaining the cleanliness of the drive-thru area. This temporary, casual position is perfect for individuals who thrive in a dynamic hospitality setting and are eager to contribute to our team’s success.

Responsibilities:

• Greet customers warmly and take their orders accurately and efficiently.
• Prepare and serve food and beverages in accordance with company standards.
• Handle cash and card transactions, ensuring accuracy in payments.
• Maintain cleanliness and organisation of the drive-thru area and equipment.
• Assist in restocking supplies and managing inventory levels.
• Work collaboratively with team members to ensure smooth operations during peak hours.
• Adhere to health and safety regulations at all times.

Qualifications:

• Previous experience in a customer service role, preferably in the hospitality or catering industry.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic mathematical skills for handling cash transactions.
• Flexibility to work various shifts, including evenings and weekends.
• A positive attitude and a commitment to providing excellent customer service.